Principal Business Process Analyst

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
OpenText’s Product& Engineering (P) is a global organization driving the company’s most critical product innovation and delivery. Within P, the PMO enables execution excellence at scale. We are seeking aPrincipal Business Analystwith a strategic mindset, technical acumen, and strong consulting pedigree to help shape product narratives, executive keynotes, and competitive intelligence for leadership decision-making.
Your Impact
What the role offers
**As a Principal Business Process Analyst, you will**:

- Partner across Product, Engineering, and Business teams to define and deliver strategic materials for executive presentations, keynotes, talks, and customer engagements, ensuring crisp, impactful narratives.
- Lead or support end-to-end competitive analysis, including data collection, synthesis, and visualization using the latest AI tools and industry research methodologies.
- Research and distill complex technology and AI trends into actionable, story-driven product insights suitable for C-level consumption.
- Build and maintain dashboards, comparison matrices, and data-driven presentations that inform product decisions and business strategy.
- Conduct regular market scanning, benchmarking, and quantitative analysis to shape OpenText’s product and partnership strategy.
- Collaborate with cross-functional teams to ensure analyses reflect real-world customer pain points, emerging opportunities, and technology shifts.
- Support the development of business cases, strategic recommendations, and operational change initiatives using best-practice consulting and product management frameworks.

What you need to succeed
- 6+ years in consulting (Consultant+ at McKinsey, BCG, Bain, or similar) or strategic product/market analyst role in tech/software as part of overall career (10+ years total career in Tech).
- Advanced analytical skills and curiosity for AI, with experience leveraging machine learning and visualization tools to drive business impact.
- Strong understanding of competitive analysis concepts—SWOT, benchmarking, dashboards, market scanning—with demonstrated results.
- Proven ability to distill complex technology concepts and AI narratives into clear, executive-level presentations and written materials.
- Excellent written and verbal communication skills; experience with PowerPoint, Excel, and data visualization platforms is strongly preferred.
- Growth mindset, self-starter energy, and strong personal ownership of deliverables and timelines.

One last thing
OpenText is more than a corporation—it’s a global community built on trust, character, and purpose. Here, we act ethically, care deeply about people, and always put our customers first. We help teams succeed through collaboration, tackle challenges with resilience, and innovate with intention.
Join us on our mission to drive positive change through privacy, technology, and teamwork. At OpenText, we don’t just have a culture—we live our values. Choose us because you want to be part of a company that empowers you to make a meaningful impact.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.