Quality Assurance Analyst Ii

**Quality Assurance Analyst II**
**During the ongoing COVID-19 pandemic, most or all of this role will be remote with the potential of**

**occasional time in the Markham office for meetings**

**WWW.EVERLINK.CA**

Everlink Payment Services Inc. is a leading provider of innovative and integrated solutions for financial institutions and service providers. We currently serve for 98% of credit unions, 55% of consumer-facing
Schedule 1 and 2 banks, and a broad range of SMEs across Canada. In addition to supplying best-in
- breed technology infrastructure and payment network connectivity via our well-established Payment
Network Gateway - with operational performance that continually ranks in the upper first quartile - we offer a diversified range of integrated payments Lines of Business including:

- **ATM Managed Services**, supporting the latest technology and introducing new innovations,

Everlink powers ATM networks and transaction capabilities for credit unions, banks and cardholders domestically and from abroad.
- **Card Issuance & Management**, with a history of firsts related to Card Issuance Solutions,

Everlink provides a fully managed, flexible and turnkey experience ensuring credit unions, banks and other payment card issuers are able to provide the card products they need.
- **Digital Solutions**, enabling real-time payments for Retail Peer-to-Peer (P2P), Business (B2B/B2P)

Payments, ISO20022 Payment Gateways and API Integrations for financial institutions and service providers.
- **Fraud Management Solutions**, operating one of the largest service bureaus in Canada for Fraud

Management Solutions, Everlink offers credit unions and banks industry-leading and custom designed solutions enhancing the protection of their members and customers.
- **Mobile Payments**, fulfilling critical services delivery requirements, we remain at the forefront in the evolutions of NFC based payments with extension to mobile wallets and other digital payment methods.
- **Payment Network Gateway**, operating a world class payments technology infrastructure,

Everlink’s Payment Network Gateway Services provides connectivity to domestic and international payment networks for credit unions, banks and merchants to participate in.
- **Professional Services**, leveraging our extensive industry knowledge, expertise and capabilities,

Everlink’s Professional Services Team partners with our clients to navigate the ever-changing payments landscape, ensuring their technology capabilities remain relevant.
- **Retail Solutions**, enabling Card Present Point-of-Sale Acquiring, including Interac eCommerce via dedicated Host to Host Payment gateways for Payment Service Provides, FinTechs and Credit

Union.

**Everlink Payment Services Inc.**
125 Commerce Valley Drive West, Suite 100 | Markham, ON L3T 7W4
Toll-Free:
1.866.388.0076 | Fax: 905.747.2562

**©E** **verlink Payment Services Inc. Proprietary & Confidential. Not to be used, reproduced or disseminated without prior written consent of Everlink.**

Complementing the strength of these eight primary Lines of Business is our ongoing commitment to

Client-Centricity, which is the key element of our guiding principles. At Everlink we are dedicated to building, maintaining and nurturing long-lasting relationships. To help our clients remain competitive and successful, we provide the innovative technologies they need to serve their growing base of members, customers and merchants.

**_The Opportunity _**

Working within the Technology Delivery team, the Quality Assurance Analyst II participates in testing activities across our lines of business to ensure solutions achieve the functional and operational requirements defined by stakeholders. The role involves working with multi-disciplinary teams in our processing switch test environment. You will participate in project meetings, analyze requirements, create test plans, test scripts and execute cases using simulators as well as physical payments devices.

You will document and report defects and observations to the project teams.

This position reports directly to the Manager, Quality Assurance within the Technology Delivery division.

**_Responsibilities _**
- You will work with QA, BA and Development resources to become familiar with our lines of business, our test processing environment, our testing tools/web-based apps and our QA processes.
- You will participate in project meetings, analyze documentation and work with others on the

Quality Assurance and Development teams to derive test strategies/plans/cases for assigned projects.
- You will use our simulators and/or physical devices (ATM and/or POS devices) to execute test plans.
- You will actively report/manage defects and observations to the project teams.
- Identify the risks/impacts around defects/observations.
- You will write, maintain and update QA documentation as required. This can include updating test plans, scripts, recording test results or creation of training do