Receptionist

2 weeks ago

Thorold, Canada Adore Aesthetics Full time

ADORE is Niagara's contemporary aesthetic clinic, we are currently seeking a part
- time / full
- time receptionist.

As our front desk receptionist, you are our first and last point of contact, therefore professionalism, customer service, and attention to detail must be present at all times and second nature to you.

As our clinic expands we are looking for some extra hands at the front desk. If you love all things beauty then this will be right for you.

At ADORE we are dedicated to helping our clients feel beautiful. We believe in giving each guest the best experience and every member of our team plays an important part. The ADORE is a fun, vibrant, positive environment with lots of beauty perks.

**Skills and Qualifications**
- one or more years recent experience in a clinical, aesthetic, surgical or medical spa (preferred)
- Experience in customer service (preferred)
- Strong commitment to excellent customer service and client care.
- Ability to multi-task; work independently and as a team; and pro-active. Responsibilities:

- Monitor and reply IG messages, answering and screening phone calls, scheduling appointments, taking messages and managing appointments for our team.
- Daily communication of information to team leads and management.
- Provide a professional and friendly experience on the telephones, online and in the receptionist area for all clients and visitors.
- Checking clients in and out, knowledgeable of all spa services, retail products and assist in scheduling follow up visits.
- Preparing charts for new patients; entering all client information accurately into database.
- Maintain accurate scheduling in booking software.
- Create and maintain all patient files
- Assist with troubleshooting office equipment and technologies.
- Various clerical duties as requested by Physician, Operations Manager and/or Clinic Manager.

**Job Types**: Full-time, Part-time

**Job Types**: Full-time, Part-time

**Salary**: $16.00-$17.00 per hour

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift

Ability to commute/relocate:

- Thorold, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

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