Clk 12r

Posting Title- CLK 12R - Appeal Coordinator- Position Classification- Clerk R12- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $54,387.32 - $61,395.95 annually- Close Date- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Social Dev & Poverty Reduction- Ministry Branch / Division- Employment and Assistance Appeal Tribunal- Job Summary**Share your skills, confidence and initiative in this energizing role** The Employment and Assistance Appeal Tribunal (“Tribunal”) is an independent agency of the Province established in 2002 under the Employment and Assistance Act to determine appeals of certain decisions made by the Ministry of Social Development and Poverty Reduction and the Ministry of Education and Child Care under the Employment and Assistance Act, the Employment and Assistance for Persons with Disabilities Act and the Child Care Subsidy Act (collectively, the legislation are the “Acts”). The Appeal Coordinator is a key member of the Tribunal team and is the primary contact for all parties to an appeal. The Appeal Coordinator is the first point of contact with individuals with requests for appeals and is responsible for advising individuals on the process for filing an appeal and determining whether requests fall under the jurisdiction of the Tribunal. **Job Requirements**: - Secondary school graduation or equivalent and 4 years administrative experience, or - A combination of education and experience may be considered - Three (3) years of experience in a combination of all of the following: - Experience responding to enquiries and providing advice and interpretation of general policies and procedures to the public, clients and professionals both orally and in writing in a time sensitive environment - Experience with computer software programs including Outlook, Word, Excel - Experience with a case management system - Minimum one (1) year experience with CaseLoad - Experience in a quasi-judicial board or agency working with administrative fairness concepts - Experience scheduling multi-parties for events, hearings or meetings **About this Position**: An eligibility list may be established to fill future temporary and permanent vacancies. Employees of the BC Public Service must be located in BC at the time of employment. **Working for the BC Public Service**: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace. With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer. **How to Apply**: **Cover Letter: NO** - Please do not submit a cover letter as it will not be reviewed. **Questionnaire: YES** - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete. **Additional Information**: A Criminal Record Check (CRC) will be required. Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition. - Job Category- Administrative Services