Office Clerk

2 weeks ago

Richmond, Canada Cox Automotive Canada Full time

This position provides general auction customer service, clerical assistance, compiles and maintains records of business transactions and office activities, and handles basic data entry.

**Responsibilities**:

- Perform sale day administration functions including front counter, collecting & posting payments, matching ownerships with invoices and cheques, customer service, data entry, filing and routing, etc.
- Support various auction administrative functions, such as vehicle lien processes, entering carfaxes, maintaining titles, etc. May also support and/or cross train within the commercial accounts department.
- Provide quality customer service through fact to face and phone support. Answer questions and provide support.
- Perform basic data entry into the AS 400 computer system
- Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.
- Copy data and compile records and reports. Sort and file documents.
- Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.
- Answer phones, convey messages, and run errands. Greet and assist customers.
- Prepare outgoing mail with sufficient postage and assure daily mail is posted. Prepare labels via computer and printer.
- Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.  Actively participate in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
- Cash handling and balancing
- May be required to work overtime (more than 40 hours per week) as business needs dictate.
- Perform other duties as assigned by management.

**Required Experience**
- 1-3 years of previous clerical or administrative experience
- 1-3 years of previous customer service experience

**Qualifications**:

- High School Diploma or equivalent required.
- Valid Driver’s License and safe driving record required.
- Good communication and organizational skills required with strong attention to details.
- Basic computer software skills required.
- Commitment to providing excellent customer service required.
- Must be able to use a computer and other office equipment (i.e., copier, fax machine, etc.).
- Ability to sit or stand for prolonged periods of time.
- Ability to perform repetitive data entry tasks; manual dexterity.
- Vision abilities required include close, distance and depth perception.

**Salary**: $60,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- office clerk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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