Team Lead

2 weeks ago

Calgary, Canada Frilly Lilly Full time

**Frilly Lilly is looking for a bright, and motivated Team Lead to join our fabulous team**

**_Who Are We?_**

Frilly Lilly is a proudly Canadian beauty boutique Our services include waxing, facials, manicures, pedicures, lash and brow services. The Frilly Lilly experience provides an elevated, relaxed, and inclusive atmosphere for clientele. Our expertise has made us leaders in the industry and has provided us with a loyal customer following.

The role of a Team Lead is to lead the team to deliver world class esthetic services and maximize sales, while cultivating excellent relationships with guests and team members.

**_Job Functions_**
- People Management _
- Hiring: refer and source potential new hires
- Onboarding: support with new team members onboarding and training
- Engaging: create and contribute to a positive and inspirational work environment
- Scheduling: ensuring schedule integrity, by maximizing team availability
- Learning: provide coaching and feedback to elevate the performance of our people
- Developing: to develop top talent by providing coaching and feedback to all teammates
- Sales Management_
- Ensuring team and guests are educated on accurate product knowledge
- Lead the team to sell retail product and advance all clientelling efforts
- Business Management_
- Assist in keeping the boutique and product displays well maintained and assist with the daily operations.
- Overseeing inventory counts, all boutique orders, and any Risk related queries

**_Why Join Frilly Lilly?_**
- Set schedule and guaranteed hours
- Employee incentives, perks, and commission
- 40% off retail & services
- Paid professional development opportunities

**_What We Look For? _**
- Must be a beauty care fanatic
- Two years of management experience is preferred.
- Post-secondary education is an asset.
- Previous experience within the industry (spa, beauty, cosmetics, fashion) is fantastic
- Ability to multitask is required.
- Excellent customer service skills.
- Ability to work evenings and weekends.
- Enthusiastic and extremely personable.
- Reliable, dependable and self-motivated.
- If this sounds like you, we’d like to hear from you_

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$19.00 per hour

Pay: $17.00-$19.00 per hour

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (preferred)

Work Location: In person

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