Deskside Support Level 2
1 week ago
**French version will follow**
**Bilingual Service Desk (Level 2)**
- Competitive rates
- Both permanent and contract roles available
- Montreal, Moncton, Regina
- 25+ openings
**Who are We?**
We’re Ian Martin: a full-service recruiting firm with 60+ years’ experience hiring engineering and IT professionals like you.
When you apply, you’ll have support throughout the entire hiring process—our recruiters will assess your qualifications and put you in touch with jobs and employers that are right for you.
**Who are You?**
You’re a talented IT specialist who loves working with people and systems. You have experience troubleshooting both hardware and software, have a high attention to detail and strong communication.
**The Job**
Openings are for Level 2 Service desk analysts. Using a standard ticketing system, you’ll respond to both hardware and software issues.
Succeeding here will require both strong technical skills and great communication; working closely with others, you’ll need to understand their technical issues in detail and determine a range of potential root causes and solutions.
**Qualifications**
- 1-2 years’ deskside experience
- Experience with ticketing systems (Service Now, Remedy, etc.)
- Strong knowledge and experience troubleshooting Windows 7/10
- Experience with both hardware and software
- Fully bilingual (English/French)
- ________________
**Spécialiste Bilingue du service d'assistance technique niveau 2**
- Des tarifs compétitifs
- Rôles permanents et contractuels disponibles
- Montréal, Moncton, Régina
- 25+ ouvertures
**Qui sommes nous?**
Nous sommes Ian Martin : un cabinet de recrutement à service complet avec plus de 60 ans d'expérience dans l'embauche de professionnels de l'ingénierie et de l'informatique comme vous.
Lorsque vous postulez, vous bénéficiez d'un accompagnement tout au long du processus d'embauche. Nos recruteurs évalueront vos qualifications et vous mettront en contact avec les emplois et les employeurs qui vous conviennent.
**Qui êtes vous?**
Vous êtes un spécialiste informatique talentueux qui aime travailler avec les gens et les systèmes. Vous avez de l'expérience dans le dépannage de matériel et de logiciels, vous avez une grande attention aux détails et une communication solide.
Vous cherchez à rejoindre un leader de l'industrie, à appliquer vos compétences dans un environnement stimulant et à développer votre carrière.
**Le travail**
Les ouvertures sont pour les analystes du centre de service de niveau 2. À l'aide d'un système de billetterie standard, vous répondrez aux problèmes matériels et logiciels.
Réussir ici nécessitera à la fois de solides compétences techniques et une excellente communication; En travaillant en étroite collaboration avec d'autres, vous devrez comprendre leurs problèmes techniques en détail et déterminer une gamme de causes profondes potentielles et de solutions.
**Qualifications**
Avec des postes allant du contrat au permanent, nous avons exactement le poste que vous recherchez. Tout ce que vous avez à faire est de postuler ci-dessous et l'un de nos recruteurs qualifiés vous contactera avec les détails.
- 1 à 2 ans d'expérience en bureau
- Expérience avec les systèmes de billetterie (Service Now, Remedy, etc.)
- Solides connaissances et expérience dans le dépannage de Windows 7/10
- Expérience avec le matériel et les logiciels
- Entièrement bilingue (anglais/français)
**Postuler avec Ian Martin
-
Dorval, Canada NTT DATA Full time**Company Overview**: **Req ID: 335253** We are currently seeking a Deskside Services Technician to join our team in Dorval, Quebec (CA-QC), Canada (CA). Individuals here have a well-rounded knowledge of the policies and procedures for their work area. - Their work may require discretion and independent judgment for non-routine matters. However, the...
-
Deskside Services Technician
1 week ago
Dorval, Canada NTT DATA Full time**Company Overview: Req ID: 335253** - Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine. - They may make policy recommendations to their managers and be an escalation point for less experienced team members. - Performs basic troubleshooting, parts...
-
Superviseur 2
6 days ago
Dorval, Canada Bombardier Full time**Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together. Working at Bombardier means...
-
Buyer 2
6 days ago
Dorval, Canada Groupe Nice Canada Inc. Full time**Embrace a career with purpose at Nice Groupe Canada, a subsidiary of Nice S.p.A., an Italian multinational leader in Home and Building Automation. Guided by our vision of creating A World Without Barriers, we develop cutting-edge solutions for smart home control, security, door and gate automation, access control, and more to achieve our mission of...
-
Sr Courier-2
2 weeks ago
Dorval, Quebec, Canada FedEx Full time $40,000 - $60,000 per yearThis is an interview position. To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong...
-
Ndt Technician- Level Ii
2 weeks ago
Dorval, Canada Innotech-Execaire Aviation Group Full timeIt’s an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. Today, we are transforming and growing to meet the demand of OEMs, business aviation customers and airlines. We are a premier Canadian aviation company with an international...
-
Ame Supporting
5 days ago
Dorval, Canada IMP Group Full time**AME supporting***: It’s an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solutions with its full-service aircraft sales, management & charter group, aircraft maintenance,...
-
Sales Support Specialist
2 weeks ago
Dorval, Canada ABB Full timeAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world This Position reports to: Inside Sales...
-
Sales Support Specialist
2 weeks ago
Dorval, Canada ABB Full timeAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the worldThis Position reports to:Inside Sales Manager, CanadaAs...
-
Sales Support Specialist
5 days ago
Dorval, Quebec, Canada ABB Full time $60,000 - $90,000 per yearAt ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the worldThis Position reports to:Inside Sales Manager,...