Spa Attendant

3 days ago

Vancouver, Canada Rosewood Hotel Georgia Full time

**Key Responsibilities**
- Provide a welcoming environment to our guests by demonstrating consistent high levels of service.
- Assure the following areas are clean and tidy at all times: locker room, public areas, gym, and pool.
- Responsible for monitoring fitness facilities ensuring positive and friendly customer relations.
- Observes all activity within assigned areas offering assistance and instruction to guests/visitors.
- Follow Spa opening procedures. Be familiar with all hotel packages, promotions, prices and rates.
- Set and maintain water/tea stations. Maintain newspapers & magazines. Greet guests.
- Maintain knowledge of hours of operation, memberships, reservations, rentals, fees, products and merchandise. Escort guests to locker room
- Maintain knowledge of and comply with all Rosewood Spa policies/service procedures/standards.
- Responsible for ensuring a smooth Spa experience to our guests.
- Maintains impeccable standards of room and personal cleanliness, safety, and hygiene.
- Ensures compliance to all hotel policies, programs, and core practices.
- Other duties as assigned

JOB REQUIREMENTS

**QUALIFICATIONS**:

- Minimum 1 year experience in a luxury spa environment, preferably within a luxury hotel. A background in fitness education and/or health related discipline is an asset.
- Knowledge of SpaSoft is an asset.
- Fluency in written and oral communication in English.
- Must be able to exert physical effort in transporting 10-15 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

**Compensation & Benefits**
- Competitive Salary & Benefits
- Extensive health and dental benefits
- We encourage personal and professional grow

**Benefits**:

- Dental care
- Vision care

Day range:

- Weekend availability

Shift:

- 8 hour shift

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: One location

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