Csr - Customer Service Representative
1 week ago
Are you looking to optimize your customer service skills in a thriving team environment at Carleton places most reputable collision repair facilities?
Whether our customers need help and support working with insurance companies or navigating through the logistics of the vehicle repair cycle, our CSRs are who our customers turn to for support.
**Bonuses We Offer**:
- Extra pay can be earned as a Team Leader
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Competitive salary
- Free Training
**Responsibilities Include**:
- Close receivables and files
- Keep record of repair details and complete necessary paperwork
- Complete final paperwork for and closed files
- Always provide exceptional customer service and create ongoing relationships with customers and insurance companies.
- Work with our insurance partners to source parts effectively and through the correct channels
- Work with Vendors to ensure parts accuracy and timeliness of orders.
**Qualifications**
- 1 Year experience in retail environment
- 3+ Years customer service experience
- Valid Drivers license
**Salary**: From $20.00 per hour
**Benefits**:
- Dental care
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Carleton Place, ON K7C 0A1: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you live within 50km?
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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