Technical Trainer

2 weeks ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As a Technical Trainer reporting to the Training Delivery Team Lead, you will deliver standardized, technical, job-specific, and compliance-related training to employees in Water Services. You will also participate as a Subject Matter Expert in the assessment of learning needs, as well as the development of learning and training strategies and solutions to meet those needs. Primary duties include:

- Provide instruction to small and large groups of employees in job-specific and technical topics to meet course objectives and following specified training standards.
- Facilitate scenarios and drills, demonstrate processes and proper use of equipment, and facilitate hands-on practical exercises.
- Participate in the needs analysis and development of job-specific learning programs, and technical/safety courses related to Water Services¿ work. Prepare and set up class materials and resources.
- Manage classroom dynamics and provide learners with timely and constructive feedback.
- Observe and evaluate learners as they perform processes, procedures, and tasks that they were taught in training.
- Evaluate learners¿ progress using standardized measures of competency such as knowledge exams or practical demonstrations; advise management when competence is achieved and submit documentation for records when required.

**Qualifications**
- A High School diploma or equivalency (e.g. GED) and at least 5 years of relevant experience in water or wastewater operations, construction, and/or safety related occupations is required.
- Training or experience in adult learning, teaching, or coaching is required.
- Experience in delivering practical safety-related training (such as fall protection, confined space entry, hazard identification, etc.) is required.
- Alberta Environment and Protected Areas (AEPA) certification in Water or Wastewater will be considered an asset.
- Ability to work collaboratively within a team, manage multiple projects, write and edit detailed documents, and work in a changing environment is essential for success in this position.

**Pre-employment Requirements**
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Water Services
- Position Type: 1 Permanent
- Location: 625 25 Avenue SE
- Compensation: Pay Grade 9 $38.92 - 52.07 per hour (2024 Rates)
- Days of Work: This position typically works a
5 day work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 310926

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