Sales Support Coordinator

2 days ago

Montréal, Canada Promotex Productions Full time

**Overview**

**Responsibilities**
- Assist the sales team with administrative tasks, including preparing sales reports and presentations.
- Manage customer inquiries and provide timely responses to ensure high levels of customer satisfaction.
- Maintain accurate records of customer interactions, sales activities, and follow-up actions.
- Maintain and update the CRM system on a daily basis.
- Assign projects to Sales Support team members and oversee their progress.
- Provide regular coaching to Sales Support team members on operational procedures.
- Facilitate weekly meetings for the Sales Support and Production teams.
- Manage the internal calendar for the Sales Support team.
- Address and resolve any issues that arise during the sales process.

**Skills**
- Exceptional organizational skills with strong attention to detail.
- Ability to prioritize tasks based on urgency and work autonomously.
- Capacity to perform under pressure while maintaining quality.
- Clear and effective written communication skills.
- Resourcefulness and strong problem-solving abilities.
- Quick learner with the ability to collaborate effectively as part of a team.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Previous experience in sales support or administrative roles is preferred but not required.
- Proficiency in written and spoken English is required; proficiency in French is an asset but not mandatory.

**Job Types**: Full-time, Permanent

Pay: From $48,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

**Language**:

- English (preferred)

**Location**:

- Montréal, QC H2N 2B7 (required)

Work Location: In person

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