Customer Service Associate

2 weeks ago


Richmond, Canada UC Auto Ltd. Full time

**Join Our Award Winning Team**

UC Auto Ltd., proud winner of the **2025 AutoTrader Best Priced Dealer Award in BC**, is one of the province’s fastest-growing used car dealership companies, facilitating over 300 vehicles each month. We’re known for our fast, transparent, and customer-first approach, offering a wide range of brands to match every budget and lifestyle. As we continue to expand, we’re looking for driven **Customer Service Associate** who are ready to grow their careers, deliver exceptional service, and be part of a team that values success and growth.

**Key Responsibilities**
- Greet and engage customers with a professional, customer-first approach
- Schedule and manage qualified appointments daily
- Conduct vehicle demos, test drives, and coordinate seamless deliveries
- Build lasting customer relationships through follow-ups and after-sales support
- Provide exceptional service to drive positive customer reviews
- Maintain accurate online ads, inventory listings, and CRM records
- Stay informed on current inventory, pricing and promotions

**Qualifications**
- Holds or can qualify for a valid VSA license
- Self-starter with a positive attitude and goal-oriented mindset
- Valid Class 5 BC Driver’s License with a clean driving abstract
- Ability to speak additional language is an asset.

**What We Offer**
- Competitive base pay structure + commission
- Unlimited earning potential — the more you sell, the more you earn
- **Entry-level friendly** with training and mentorship provided
- Access to high-quality leads through robust marketing efforts
- A diverse inventory of quality pre-owned vehicles
- Supportive leadership and a collaborative, team-focused environment

Pay: $3,600.00-$4,800.00 per month

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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