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Receptionist-switchboard Operator

3 weeks ago

Halifax, Canada Touch Communications Inc Full time

Work Term: Permanent
- Work Language: English
- Hours: 30 to 45 hours per week
- Education: No degree, certificate or diploma
- Experience: Will train
**Work setting**:

- Urban area
- Rural area
**Tasks**:

- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Provide directory assistance
**Computer and technology knowledge**:

- Switchboard 1-25 lines
- Electronic scheduler
- Word processing software
- Electronic mail
**Security and safety**:

- Bondable
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
**Green job**:

- Involves duties and responsibilities that lead to positive environmental outcomes
**Workplace information**:

- Remote work available
**Health benefits**:

- Dental plan
- Health care plan
**Long term benefits**:

- Group insurance benefits
- Life insurance
**Other benefits**:

- Learning/training paid by employer
- Parking available