Automotive Part Time Warranty Administrator

1 week ago

Brantford, Canada Northway Ford Lincoln Full time

**We are seeking an Part Time Warranty Administrator to join our Team**

We are seeking an part time Warranty Administrator to join our team at our Northway Ford Lincoln dealership, located in Brantford. **Someone with automotive experience is preferred**. This position offers a flexible working schedule.

The Warranty Administrator understands that customer satisfaction is the priority for the dealership and will treat everyone in a fashion that promotes this ideal.

**What YOU will be doing**

  • Calculating and verifying payments to technicians as per completed RO’s
  • Post any ad all ECP of Manufacturers warranty in the computer database as per each completed RO
  • Ensure that the Clean Up Department is aware of any vehicles awaiting their attention
  • Assist as per schedule and/or request in the Cashier and Reception duties when the individuals in the respective positions are absent, at meal break or away from their usual station.
  • Collect, sort, and verify all completed RO’s at the conclusion of the workday. Separate RO’s into warranty and customer pay classifications. Process warranty applicable RO’s as required.
  • Warranty to be reviewed daily prior to closing out work orders. The three C’s are the be followed. Proper punch times must be on the back of the work order. The Service Manager is to review all warranty related paperwork.
  • Warranty claims must be reviewed by the Service Manager and the DPSM before being submitted. Questions regarding the warranty claims are to be direct to the Service Manager
  • Maintain vigilance and follow up upon any outstanding warranty and extended warranty claims. Keep all receivables current.
  • Ageing reports to be prepared weekly and submitted to the Service Manager. Reports should include proper and complete descriptions. Full responsibility for this report will be given to the Warranty administrator when the Service Manager designates full responsibility.
  • Cash out customers upon completion of work order.
  • Assist service department in the printing of customer service letters
  • Be on time for the commencement of each work shift.
  • Undertake any additional position related duties as directed or requested by management.
  • Assist in accounting and service as required.

**Car Nation Canada’s Mission Statement**

At Car Nation Canada, our Family of Dealerships provides industry leading automotive sales and service experiences by treating every customer and employee like family. We exceed expectations by providing superior customer service, supporting our communities and employing the most talented people in the industry. You’ll come in as a customer and leave as family.

**AODA Commitment**

**DO NOT DELAY - APPLY TODAY We are an equal opportunity employer**

**WHY JOIN US?**

  • Competitive Benefits Program including Health, Dental, Vision, Life Insurance, LTD, AD&D and more
  • Employee Family Assistance Program
  • VENNGO Work Perks (Hotel & restaurant discounts)
  • Positive and supportive working environment
  • Ensure that employees work in the manner and with the protective devices, measures, and procedures required by the _OHSA_ and regulations
  • Provide training and mentoring from the best in the industry
  • Provide the tools and environment to ensure you excel in every aspect of your professional life

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$70,000.00 per year

**Benefits**

  • Dental care
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Store discount
  • Vision care

Work Location: One location

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