Pharmacy Assistant

2 weeks ago

Aurora, Canada Meadow's Arbor Pharmasave Full time

**About us**

Meadow's Arbor Pharmasave, located in Aurora, Ontario, is a thriving pharmacy dedicated to providing top-tier healthcare services. Our team is committed to delivering exceptional, personalized care to our community. Join us and be a part of a dynamic environment where your skills and passion for helping others can truly make a difference.

**## Overview**

We are seeking a dedicated Pharmacy Assistant to join our team. The Pharmacy Assistant reports directly to the **Pharmacy Manager**, while also working under the direct supervision of the Pharmacist on duty during the same shift. The Pharmacy Assistant is responsible for providing exceptional customer service and provides technical and administrative support to the Pharmacy team.

**## Responsibilities**
- Assist in the gathering of information to create and maintain complete patient records.
- Assess prescriptions for clarity, completeness, authenticity, and compliance with legal requirements.
- Interpret prescriptions, perform any required calculations, and ensure the prescription information is recorded accurately on the patient record.
- Communicate with patients/customers and process prescriptions according to the pharmacy’s policies and procedures such as, but not limited to, designated “in and out” areas, patient counselling requirements and areas, and wait times.
- Ensure appropriate patient record file maintenance by adhering to scanning and storage policies and procedures.
- Submit prescriptions for adjudication and manage coverage/payment related issues in cooperation with the patient and Pharmacist.
- Select, prepare, package, and label prescriptions for both commercially available products and extemporaneous compounds.
- Ensure prescriptions are checked by the Pharmacist and regulated Pharmacy Technician (if applicable) prior to being distributed to the patient.
- Complete appropriate documentation for all tasks including but not limited to filling prescriptions and filing procedures.
- Understand and adhere to the quality assurance policies/procedures for job performance management, medication error risk management and the handling of narcotic/controlled substances (this includes, but is not limited to, assisting in the documentation of all medication and patient care incidents using appropriate protocols including “near misses”).
- Always maintain the confidential and sensitive nature of the pharmacy/patient relationship in accordance with legislation and standards.
- Enter the prescription using the pharmacy software for the pharmacist’s review.
- Enter and process sale of prescription and other purchases using the POS cash register.
- Other duties as assigned.

**## Skills and Experience**
- Attention to detail and ability to multi-task.
- Strong verbal communication skills.
- Proficiency with Kroll software is required.
- Knowledge of medical terminology and pharmacy operations.
- Previous customer service and pharmacy experience is an asset.
- Flexibility to work evenings and weekends.
- Ability to work effectively in a team environment.
- Physical ability to stand for up to 8 hours and lift/move up to 30 lbs.
- Climbing a ladder may be required.

**Job Types**: Part-time, Permanent

Pay: From $20.00 per hour

**Benefits**:

- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- pharmacy: 1 year (preferred)
- Pharmacist assistant: 1 year (preferred)

Work Location: In person

Expected start date: 2025-03-01

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