Recruitment Officer

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The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

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**ONE FULL-TIME AND ONE TEMPORARY FULL-TIME VACANCY EXISTS**

**Job Description**:
**MAJOR RESPONSIBILITIES**:

- Coordinates and monitors Request-to-Hire Forms and creates and releases job postings in the Corporation’s job posting and applicant tracking system, selects applicable screening questions, and posts advertisements on all platforms (i.e. social media, job boards, etc.) and the Corporate Intranet and City website.
- Monitors online job postings and closes competitions in the required timeframe.
- Coordinates and monitors requests for conditional offers of employment.
- Reviews requests for offers of employment to ensure consistency with Corporate policies and procedures, and applicable collective agreement requirements.
- Provides information to hiring supervisors related to the recruitment and hiring process (i.e. request to hire forms, Form 8, applicant tracking system, etc.).
- Assesses and determines the compensation/benefit details applicable for each conditional offer of employment, using established standard operating procedures and collective agreements.
- Deals with high volume requests, solves issues as they arise and if required, escalates issues to Supervisor while providing excellent customer service.
- Prepares required new hire/rehire documentation using existing templates, including offer/appointment letters and ensuring appropriate language is selected for applicable classifications.
- Determines probationary period as per Collective Agreements and prepares documents for distribution; updates tracking system for probationary period requirements.
- Enters employee data and assists with the maintenance of talent acquisition tracking information using spreadsheets and the Corporation’s applicant tracking system.
- Deals with high volume hiring such as the seasonal employment program, essential and hard to fill positions, and works with hiring supervisors to meet hiring needs.
- Coaches, mentors and trains new Officers and Assistants regarding the Corporation’s recruitment, selection & hiring processes, consistent with Corporate policies, procedures and collective agreements.
- Assists with special talent acquisition events and/or programs (i.e. career fairs, networking events) to source new talent.
- Maintains specific filing systems, divisional databases, produces reports, and updates records management using the archiving process for the division.
- Provides back-up in the section related to processing payables, receivables, journal entries, scheduling meetings, coordinating the union clearance process, and general reception duties.
- Participates in the development, improvement and implementation of internal procedures and procedural manual updates.
- Participates in cross training and provides administrative back-up within the section.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Diploma in business, human resources, or related field; and
- Three years of related human resources experience; or
- Secondary school graduation and six years of related human resources experience
- Experience with high volume recruitment
- General knowledge of talent acquisition services and legal requirements
- Familiarity navigating social media outlets, job boards, online portals and using a job posting and applicant tracking system

**Skills/Abilities**:

- Ability to communicate effectively and concisely, both orally and in writing
- Superior customer service skills and the ability to deal with the public and staff in a courteous and tactful manner
- Ability to analyze, problem-solve and make required decisions
- Must be at an intermediate skill level in keyboarding, advanced skill level in word processing, and intermediate skill level in spreadsheet software
- Self-starter with proven organizational and time management skills
- Ability to work well under pressure and deadlines in a fast-paced environment
- Ability to work well in a team environment
- Must be highly professional and have the ability to exercise judgment when dealing with confidential or sensitive issues
- Ability to remain calm in stressful situations and prioritize when needed
- Strong sense of urgency and ability to a