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Quality Assurance Leader

3 weeks ago

North York, Canada Wonderbrands Full time

**ACE Bakery** is a division of Wonderbrands who is a leading North American bakery company with a specialized focus across all key bakery categories, including breads and rolls, donuts, pies, cakes, alternatives breads, and others. We bake our products in more than 35 facilities across Canada and the USA, conducting our business with integrity, contributing to our communities, and fostering a respectful culture. We are building a culture of success here, and it depends on our people striving for greatness and having the courage and commitment to getting better every day. Our artisan breads, anchored by the beloved ACE Bakery brand, specializes in premium all natural artisan bakery products. Using time-honored European traditions and techniques, ACE Bakery has created a legacy of high-quality delicious breads, recognized by many of the top chefs across North America.

**SUMMARY**
As QA Team Leader, you will be responsible for assisting in the day-to-day management of QA activities in our manufacturing plants in addition to supervising a team of QA technicians, all within a fast paced food manufacturing environment.

**PRIMARY RESPONSIBILITIES**
- Manage and lead QA technicians across 3 shifts ensuring that tasks are conducted consistently, efficiently and meet the needs of the business.
- Work with all levels of management in providing expertise, guidance, recommendations and leadership as it pertains to QA activities.
- Conduct Risk Assessment for all Quality related non-conformities and work on solving the most critical items.
- Conduct Root Cause Analysis to solve critical non-conformities. Knowledge in 5Why process is an asset.
- Take lead on executing various initiatives to improve the quality and safety of our process and products.
- Maintain, update and ensure consistent execution of current QA programs and internal SOPs.
- Lead HACCP, GMP and BRC program updates, maintenance, verifications and function as a cross-functional liaison to ensure the plant is meeting regulatory and compliance requirements for all stakeholders.
- Conduct regular reviews of all sanitation records and procedures for accuracy and follow up on necessary changes.
- Assist with third party audits and certifications.
- Assist in follow up and issue any corrective actions, if necessary, based on deviations found in plant process or resulting from customer complaints.
- Ensure that pest control program is being maintained and liaise with operation to ensure that all regulatory items are met.
- Assist with training and revisions to annual and new team member GMP and Food Defense programs.
- Assist with cross-functional SOP development and ensure that facility SOPs and related documents are in correct format, properly stored and distributed as per manufacturing excellence requirements.
- Scheduling and conducting monthly GMP, internal and external audits with cross-functional team. Assist cross-functional team completing food safety incidents and investigating customer complaints.

**REQUIRED EXPERIENCE**
- A minimum of 2 years team/quality leadership experience in a manufacturing environment is required
- Experience with Food Safety - HACCP, CCP's, GMP's
- Experience with BRC, AIB or other North American audit programs
- Experience and / or education in continuous improvement, six sigma or lean manufacturing is highly desirable
- Postsecondary education in a relevant field (preferably Biology or Food Science) is highly preferred
- Strong leadership and team building skills
- Strong interpersonal and communication skills
- Excellent MS Office skills
- Food manufacturing experience preferred