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We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.
**The impact you will have**:
As a **Lead Generation Representative** for our Google Cloud business, you will help customers move through their research and consideration journey through a multi-channel customer service model. As you help our customers and prospects on their path to success, you will find success within your role by transitioning leads to an accepted sales pipeline stage.
Success in this role requires a commitment to learning, growing with others, and teaching peers about our Google Cloud customer questions and conversations. You will collaborate closely with members of our digital programs, digital marketing, operations, sales, and Google Cloud teams.
**What you’ll do**:
- Engage and educate customers and prospects about Google Cloud & Softchoice through digital outreach strategies and by phone
- Design, execute, and report on outreach sequences
- Connect customers and prospects to additional thought leadership, resources, and experts
- Support outreach activities for digital marketing and customer event programs
- Review and report on sales pipeline for Google Cloud leads
**What you’ll bring to the table**:
- Two plus years of sales or customer service experience
- Experience with digital customer engagements
- Customer-centric mindset and experience
- Self-starter who thrives in a fast-paced, project-based environment
- A learn, grow, and teach mindset
- Strong written and oral communication skills
We understand that not everyone brings 100% of the skills and experience for the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
**Why people love working here**:
- We offer hybrid and remote working opportunities.
- Comprehensive benefits from day one of employment.
- We offer meaningful work and opportunities for career growth.
- Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
- We offer an opportunity to build and grow a career in the technology industry.
- Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.
- Softchoice has been certified as a Great Place to Work in the United States for several years.
- We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
- We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.
**Inclusion & Equal opportunity employment**:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
**Require accommodation? We are ready to help**:
**Our commitment to your experience**:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
**Job Requisition ID**:4804
EoE/M/F/Vet/Disability
LI-SK1
Associate
