Systems Analyst Intermediate

Established in 2013, Teckhorizon has expertise in providing Staffing Solutions, IT managed services, security solutions, cloud solutions, and Software Development services to meet your growing business needs. Technology is our craft and passion. We bring together technologists, creators, and trailblazers who are always on the lookout for solutions to tomorrow’s challenges. Our experience fulfills the needs of small, mid, and large-scale corporations with our certified team of IT professionals.

Our client has an urgent requirement for a **SYSTEMS ANALYST INTERMEDIATE**

The **Systems Analyst** will
- Capture business requirements, assess technical features and capabilities to create and update business rules based on the requirements
- Provide Data Science services including Data Cleansing and Data Analytics
- Conduct testing, integration and deployment of each developed solution
- Provide realistic work estimates to support project planning
- Create Documentation for the purpose of training other technical IT Staff to support the deployment.
- Work with Microsoft Windows, Desktop and Laptop workstation support, General Server Environment
- Use enterprise Service Management Toolsets e.g. Remedy in order to manage encryption related tickets
- Respond to and co-ordinate encryption activities, between clients & vendor appointments based on approved and scheduled Incident, Task and Work Order Records.
- Execute system updates on the Key Management Facility system.
- Update tickets and the CMDB to document the activities (e.g. Key management, removals, etc.).
- Perform Audit activities as defined by the Radio Operations Manager.
- Respond to and execute on task based activities as per the PSRN ministry lead

**Mandatory Requirements**:

- System Deployment, Operations & Management
- 5+ years of experience
- Experience in working in public safety organizations (Police, Fire, Ambulance)
- Strong technical knowledge in radio technologies
- Experience in dealing with logistics management

**Other Skills**:

- **Technology and Analysis**_
- Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
- Experience with systems and business operational disciplines and processes; skills in negotiation, conflict and problem resolution, change management and project coordination; current knowledge in new technologies and trends that may benefit emergency health services.
- Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions
- Experience with integrated voice and data switching systems, computer data communications architecture, radio-trunking systems design and P25 standards
- Experience with VHF and UHF radio technologies
- Experience with public safety dispatch systems integration and interface requirements to support continued interoperability of all systems and services
- Experience with creating and managing data sources (SharePoint Lists, NoSQL database, etc.).
- Experience creating custom reports, implementing change management and auditing data.
- **Analytical and Communication**_
- Understanding of emergency health services in Ontario including ambulance communications, operations and practices, associated standards, policies, and guidelines as well as interface with/delivery of other emergency communications services (e.g. police, fire) in order to support communications and interface requirements within the context of the emergency services framework.
- Knowledge of current and emerging radio systems technologies including voice, data, satellite, information technology and radio telecommunication systems used in the public safety communications centre environment in order to provide technical expertise, advice and troubleshooting support for communications systems within the assigned public safety communications centre
- **Project Management and Coordination**_
- Knowledge of project management methodology, analytical tools and processes, and tendering process to support projects and development of project plans.
- Analytical and problem-solving skills to assess business and technology requirements, evaluate the functionality of new software and hardware
- Experience in working on multiple projects at the same time
- Experience in working on multi-year projects
- **Industry Experience**_
- Experience with the Public Safety agencies and its stakeholder would be an asset
- Experience with the projects related to 24x7 critical environments and operations

**Job Type**: Fixed term contract
Contract length: 12 months

Schedule:

- 8 hour shift