Director of Care

Tired of working for a large institution that has too many road blocks to your success and even worse to the quality of life for those you care for? Want to work where we know your name and better yet your husbands/wife/dog's name too

Symphony Senior Living's is a family company operating four locations in Ottawa, Canada. We provide private pay services to residents in our beautiful communities, from independent living, through to end of life. We are the true alternative to a Long-Term Care facility - to that end we are NOT a medical institution we are the HOME to many seniors of many levels of ability.

We are currently seeking a passionate and dedicated leader to join our team as Director of Care (DOC) for our Symphony Kanata community. The community serves seniors needing assisted living and memory care support.

You should be interested in this position if you love building teams, working with people, and find connecting and serving seniors rewarding The Director of Care leads the wellness team at the community, is sometimes hands on and is responsible for the ensuring a high level of care and customer service to our residents.

**Job Summary**
The Director of Care is a pivotal leadership role responsible for overseeing the delivery of high-quality care services. This position requires a compassionate and experienced individual who can effectively manage care staff, ensure compliance with healthcare regulations, and enhance the overall well-being of residents. The Director of Care will play a crucial role in developing care plans, providing guidance on best practices, and fostering a culture of excellence within the community.

**Duties**

Reporting to the CEO, the Director of Care aides in the ongoing operation of the community through the completion of the following duties:
**Responsibilities**
- Lead and supervise the nursing and caregiving staff to ensure high standards of care are maintained.
- Develop, implement, and oversee care plans for residents, ensuring they meet their unique health and wellness needs.
- Administer medications as required and ensure compliance with all medication management protocols.
- Monitor and evaluate the effectiveness of care services provided to residents, making adjustments as necessary.
- Collaborate with families, healthcare providers, and other stakeholders to coordinate comprehensive care.
- Manage budgets related to care services and resources, ensuring efficient use of funds while maintaining quality standards.
- Provide training and support to staff on best practices in dementia care, medication administration, and overall resident care.
- Foster a positive environment that promotes resident dignity, respect, and independence.

**Skills**:

- Proven experience in a leadership role within senior care settings such as nursing homes or assisted living facilities.
- Strong knowledge of medication administration protocols and best practices in dementia care.
- Excellent supervisory skills with the ability to motivate and lead a diverse team of caregivers.
- Effective communication skills for interacting with residents, families, staff, and external healthcare providers.
- Experience with budgeting and resource management within a healthcare setting.
- A valid RPN nursing license ; additional certifications in senior or dementia care are advantageous.
- Compassionate nature with a commitment to enhancing the quality of life for seniors.

This position is ideal for an experienced professional looking to make a significant impact on the lives of seniors through compassionate leadership and dedicated service.

**Requirements**:

- Must hold a valid RPN license in good standing with the Ontario College of Nurses
- 3 years supervisory and experience providing direct care to seniors
- Computer skills - advanced working knowledge with Word, Outlook and electronic charting software
- Up to date Standard First Aid and CPR
- Must be able to work through an Outbreak, Epidemic or Pandemic, must be covid vaccinated, must be able to work with pets including dogs and cats (allergies can not be accommodated).
- Basic knowledge and understanding of Alzheimer’s Disease and related dementias and a desire to serve residents and families
- Organizational skills and ability to coordinate care across disciplines (including Wellness, Activities, Dining, etc.)
- Ability to work within an environment that supports the goals and embraces the practices set forth in the Community
- Strong working knowledge of MS Office, Excel and Word.
- Strong communication skills in English, verbal and written.
- Excellent communication skills with the ability to inspire and motivate teams.

**In Addition**:

- Symphony is an equal opportunity employer
- This position is _a Non-Union _position
- You must pass a Vulnerable sector background check
- You must be able to work with dogs, cats and other animals
- Due to our high level of residents with dementia; your tattoos and piercings must either remained