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Dental Receptionist

3 weeks ago

Niagara Falls, Canada OraCare Dental Full time

**Job Overview**

**Duties**
- Greet patients warmly and manage the check-in and check-out process.
- Answer phone calls promptly, addressing inquiries and scheduling appointments efficiently.
- Maintain accurate patient records using electronic medical records systems.
- Verify patient information, including insurance details and medical history.
- Assist with billing inquiries and coordinate payment plans as necessary.
- Ensure the front desk area is organized and welcoming for patients.
- Collaborate with dental staff to ensure smooth patient flow throughout the day.
- Stay updated on medical terminology and office procedures to provide accurate information to patients.

**Skills**
- Proficient in using phone systems and office equipment.
- Experience with Abeldent, or similar dental software is highly desirable.
- Strong understanding of electronic medical records management.
- Familiarity with medical terminology related to dentistry is beneficial.
- Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
- Strong organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.

Join our team as a Dental Receptionist where you can make a positive impact on our patients' experiences while contributing to a supportive work environment

**Job Types**: Full-time, Part-time, Permanent

Pay: $19.41-$27.67 per hour

Expected hours: 21 - 35 per week

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends

Work Location: In person