Concessions Supervisor

1 day ago

Hamilton, Canada Sodexo Live! in Canada Full time

**Job Description: Concession Level Supervisor**:
At Sodexo Live, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

**Location**: We are seeking a **Concessions Supervisor** for our **Hamilton Stadium.**

**Compensation: $18-20**

**Unit Information: Hamilton Stadium, 64 Melrose Ave N. Hamilton ON.**

**Principal Function**:
The Concessions Supervisor is responsible for ensuring that guests receive an exceptional level of service by supervising Concession staff and supporting the Concession operations at all points of sale. They will assign tasks and delegate responsibilities to Concession Leads and will monitor servers as they provide a variety of pre-made or fresh-to-order snacks, beverages and entrée items from Sodexo Live's Concession menu. Their top priority will be to ensure that the highest levels of cleanliness and sanitation are maintained.

They will circulate throughout assigned locations within the venue's levels, decks and concourses to monitor service within kiosks, mobile stands, permanent stand fixtures or cafes/bistros. They are responsible for ensuring that alcohol is being served responsibly throughout their assigned locations and for ensuring that Sodexo Live's standards for handling monetary transactions are consistently in place.

The Concessions Supervisor will plan and prepare in advance of events, will provide hands on supervision during events and will organize post-event closing and clean up.

**Essential Responsibilities**:

- Ensure that policies and procedures for processing Quick Serve customer sales transactions are adhered to.
- Supervise and support Quick Serve staff in providing outstanding service to all customers.
- Ensure that quality and safety standards are maintained.

**Qualification/Skills**:

- High school diploma or equivalent.
- College degree or combination of education and work experience to support on-the-job effectiveness.
- Ability to understand written and oral direction and to communicate same with others.
- Ability to promote and participate in a team environment.

**Other Requirements**:
Hours may be extended or irregular to include nights, weekends and holidays.
- Sodexo Live is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status._

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