Manager, Product Strategy and Customer Engagement
1 week ago
We are hiring a Manager, Product Strategy and Customer Engagement on a one-year contract, to help shape and drive key initiatives across our clean energy and electrification portfolio. This role will play a critical part in advancing our growth strategy and refining our customer segmentation approach.
The role will span a wide range of solution types, including software platforms, infrastructure programs, advisory services, and regulatory products such as Clean Fuel Regulation credit management. This is a hands-on, execution-focused role ideal for someone who thrives at the intersection of planning, research, and operational delivery.
**Key Responsibilities**
**New Product Development**
- Support market research, user needs assessments, and competitive analysis to inform product development and lifecycle planning.
- Assist in drafting product documentation, internal communications, and training materials to support product rollout.
- Help compile business case inputs for new products or enhancements, including value proposition details and preliminary financial analysis.
- Assist in coordinating feedback and contributions from cross-functional teams, including product, engineering, operations, regulatory and commercial groups.
**Strategic Initiatives Development**
- Assist in vendor and solution evaluations—identifying, analyzing, and comparing potential partners or platforms (e.g., software, infrastructure, technology vendors).
- Support the development and implementation of high-impact strategic initiatives, such as internal process improvements, new market entry plans, or cross-functional transformation projects.
- Gather internal and external stakeholder insights to shape initiative design and execution strategies.
**Execution of Electrification Roadmaps and Strategic Studies**
- Coordinate and execute various electrification roadmaps and strategic studies
- Prepare scopes of work with clear deliverables, timelines and outcomes
- Collaborate with clients to collect operational data and deliver valuable operational insights
- Attend client meetings to discuss the progress and present the results
**Clean Fuel Regulation & Credit Program Management**
- Support the administration of clean fuel credit programs, including documentation, compliance tracking and forecasting.
**Qualifications**
- Bachelor’s degree in business, Engineering, Environmental Science or a related field.
- 5+ years of experience managing and executing product strategy in the areas of fleet electrification, energy policy, sustainability, or related fields.
- Experience working in or with the clean energy, electrification, or transportation sectors is preferred
- Strong research, analytical, data management and organizational skills.
- Proficiency in tools like Excel, PowerPoint, and data visualization platforms.
- Demonstrated experience in establishing and growing customer relationships
- Comfortable working in a fast-paced, cross-functional environment.
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