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Community Support Supervisor

2 weeks ago

Durham, Canada March of Dimes Canada Full time

**Community Support Supervisor - Full time - Durham region**

**You’ll feel great about a career with March of Dimes Canada**

At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. You’ll be joining a team made up of more than 2,000 professionals that’s **dedicated to solving big challenges** and creating real change for people with disabilities in communities across our country. They’re at the center of all we do, and we make a real difference in their lives every day. It matters to us because **the need is urgent — and it’s growing**.

More than six million people with disabilities in Canada experience challenges like poverty, discrimination, indignity, and isolation. These are the barriers that you’ll help tear down. Together, with your vital contributions, we’ll keep moving the dial on the challenges people with disabilities face. Our work is deep and wide — and you’ll always find it deeply rewarding — which is why we pull together to make change happen. Our collective efforts are rooted in our **Purpose**, **Vision**, and **Mission**, which inform how we drive all our work forward:

- **Purpose**: Champion equity. Empower ability.
- **Vision**: An inclusive, barrier-free society for people with disabilities.
- **Mission**:To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

- Contributing to our important mission**:creating real change for people with disabilities**:

- Joining a **leading national charity** with a history of impact and a future full of possibility
- Enjoying **industry-leading employment incentives and benefits**:

- Supported in your **professional growth, development, and success**:

- Included in our **empathetic and supportive work culture**

Learn more about why we’re a great employer at **marchofdimes.ca/careers**.

**This Opportunity**:
We are currently looking to fill a permanent, full-time Community Support Supervisor role for our Durham Outreach - Community Support Services.

**Roles and responsibilities**:

- Plans and implements programs designed to enhance the efficiency and safe delivery of Community Support Services (CSS) to consumers with Physical Disabilities, or Seniors.
- Effectively manages and approves program resources, human and financial, to meet program objectives.
- Recruits, employs, trains, supervises and evaluates support service staff, within a pre-determined budget in accordance with March of Dimes Canada approved program plans.
- Monitors and evaluates operational effectiveness and implements changes required for improvement.
- Participates as a member of CSS Management Team in planning, problem resolution, quality improvement and review of service delivery performance.
- Monitors and manages annual budgets for the program and performs periodic variance analysis for review with the CSS Program Manager.

**Qualifications and experience**:

- Degree or Diploma in Human Services/Social Services program or equivalent. Nursing experience and education will be an asset.
- 2 - 5 years’ experience in the Social Services/Health Sector; experience coordinating services for people with disabilities highly desirable
- Community based experience working with individuals with physical disabilities/seniors
- Demonstrated experience supervising or leading teams
- Highly organized and excellent time management skills
- Excellent communication skills, written and verbal
- Demonstrated ability to supervise and train employees including organizing, prioritizing andscheduling work assignments
- Problem solving and conflict resolution skills
- Skill in budget preparation and fiscal management
- Knowledge of behaviour management principles
- Knowledge of mental health and addictions
- Knowledge of Health & Safety legislation
- General understanding of computer hardware and software

**How to apply**

**Please note that we do not require a cover letter for frontline roles.**

**Questions about working at March of Dimes Canada?**

**COVID-19 Vaccination Policy**

Please note that March of Dimes Canada has a mandatory COVID-19 vaccination policy. All employees must be fully vaccinated against COVID-19 by receiving all required doses of a vaccine approved by Health Canada at least 14 days prior to the commencement of their employment, or as otherwise recommended by public health authorities. We will provide reasonable accommodation to individuals who are unable to be vaccinated for medical reasons or on the basis of any other protected ground, as required under applicable human rights legislation.

**Need accommo