IT Release Coordinator

22 hours ago

Toronto, Canada Dawn InfoTek Inc. Full time

**Dawn InfoTek Inc.** is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are currently seeking competent individuals to fulfill the role of **IT Release Coordinator **to join our dynamic team to work at our client, one of the major banks.

**Overview of the Role**:

- Test Environment lead is accountable for tracking completion of **retrofits **across lower **test environments**, including **issues resolution**, for **projects dependent** on or requiring to be retrofitted into **Self Serve bundle releases.**:

- He/She will be responsible for monitoring the creation of **retrofit JIRA tickets,** **tracking dependencies** across projects and working in close collaboration with **project managers**, **Dev **and **QA leads**.
- He/She will also be responsible for **tracking certificates** coming up for **renewal **in the **lower test environments**, working with the **Dev leads **to ensure JIRA tickets have been raised.

**Responsibilities**:

- Daily **health checks** on retrofits and certificate renewals, planned and completed, across all lower environments (**SITs/PERF**)
- Engagement of environment management team for triaging of environment blockers
- Communication of retrofits status across all projects impacting or being impacted by a Self Serve bundle release
- Communication of certificates renewals completed across all lower environments
- Coordination to resolve end-to-end environment related issues
- Attendance of weekly release management meeting with the goal to track any changes in projects environment allocation and/or issues
- Health checks after scheduled deployments (retrofits or certs), confirmed validation with Dev/QA teams

**Required Skills**:

- 3+ years systems experience as a Quality Assurance (QA) professional, end-to-end test/release lead
- Possesses a deep understanding of SDLC, Agile and QA methodologies
- Demonstrates knowledge of industry methodology standards (e.g., Capability Maturity Model Integration [CMMI] and International Organization for Standardization [ISO])

**Soft Skills Required**:

- Possesses good communication skills, both written and verbal
- Demonstrates good leadership management skills
- Possesses an ability to work with multiple resources across multiple projects high in complexity and of strategic importance
- Is able to manage change and keep people accountable to change management framework
- Is able to effectively resolve and/or escalate issues when required
- Is able to work independently

**Education**:

- Possesses a university degree/college diploma in **Computer Science**

**Salary**: $75,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- QA: 2 years (required)
- IT Coordination: 1 year (required)
- Business analysis: 1 year (preferred)
- Knowledge of Code merging and versioning: 1 year (preferred)

Work Location: Hybrid remote in TORONTO, ON

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