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Client Relations Coordinator

2 weeks ago

Stratford, Canada Lift Auto Group Full time

**Join Lift Auto Group as a Client Relations Coordinator**

**CSN - Lift Auto Group** is expanding their repair team in **Stratford, Ontario** and are looking for a dedicated **Client Relations Coordinator** to join our team. In this position you will play a crucial role in our mission to provide top-notch customer service for our clients who require automotive repair services.

**What does it take for consideration at CSN Lift Auto Group?**
- Previous administrative experience required.
- Previous customer service experience required.
- Strong customer service, computer skills and attention to detail required.
- Ability to manage multiple tasks in a fast paced work environment required.
- Valid drivers license is mandatory.

**Career Overview/Responsibilities**:
Reporting to our highly experienced Location Manager, your duties will include:

- Greet and make customers feel welcome from the moment they enter the shop.
- Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
- Obtaining customer signatures and deductible payments on final paperwork
- Tag and neatly store parts on shelves ensuring parts numbers are organized and accounted for.
- Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
- Demonstrate superior communication skills, both in person and over the phone.
- Possess a professional and positive attitude with well-developed problem-solving skills.

Join us at Lift Auto Group where your contributions make a difference

**Job Types**: Full-time, Permanent

Pay: $20.00-$23.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Are you eligible to work in Canada?

**Experience**:

- Administrative: 2 years (required)

Work Location: In person