Employee Experience Representative

3 days ago

Kananaskis, Canada Pomeroy Lodging LP Full time

**_Employee Experience Representative_**

Rate of Pay: $18.00 per hour

**THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.**

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today

**Role**:
Working in our Employee Experience/Residence Department, you will enjoy being part of a team that creates an atmosphere that strives to exceed employee expectations by creating “picture perfect” employee experiences throughout our employee residence buildings. 80% of this role is spent cleaning. From the residence lobby right through to the residence room, the employee’s first impression around cleanliness is a powerful and lasting one.

**Job duties**:

- Create an atmosphere that strives to exceed employee expectations and create the ‘picture perfect’ experiences throughout all of residence.
- Responsible for cleaning all public residence areas and some staff rooms while surpassing quality standards.
- Identifying what needs to be done as you see them throughout your day.
- Identifying and communicating all maintenance deficiencies to your leaders.
- Responding to staff requests promptly and courteously while respecting the EE guest’s privacy and security
- Attending the residence store ‘The Bear Necessities’ which includes general cashier duties, inventory control and restocking inventory.
- Brain storming events/activities for staff and assisting during those events when needed.
- Creating content for Kananaskis News Instagram

**Employment Experience and Educational Requirements**:

- The ability to stand for extended periods of time, lift 10 lbs. repeatedly.
- Prior cash-handling, previous housekeeping or professional cleaning experience preferred.
- Must have a proven ability for guest service excellence.
- Maintaining the ability to perform repetitive tasks daily.
- Must have an intermediate knowledge of Outlook, Excel and Word
- Must be the kind of person who takes the initiative, possesses a high amount of energy and gets the job done 100% of the time.
- Affinity for helping those around them.
- Must be full of good humor and cheer, sponsors mountains
- Must Live The Adventure

**Amazing Perks**:

- Personal days: 5 per year after 90 days of continued full-time employment
- Food and Beverage discounts at ALL 6 of our dining outlets
- Growth and development opportunities, both personal and professional
- Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
- One meal per day in our employee cafeteria (taxable benefit)
- Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
- Shuttle access to Calgary and Canmore
- Health and Wellness benefits (some restrictions may apply)
- Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
- Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
- Discounted access to our Nordic Spa*
- Discounted Ski Pass and Golf rates*
- Kananaskis Parks Pass

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