Immigration Caseworker/ Admin Assistant

1 week ago

Brampton, Canada Mann Immigration Services Inc Full time

Mann Immigration Services is seeking a Immigration Caseworker with at least 2 years of superior OFFICE ADMIN, CUSTOMER SERVICE AND SALES experience.

**Qualifications and Skills**
- Very strong English skills
- 2 + years of administrative experience
- Immigration experience is an asset
- Excellent research and analytical skills, exercise good judgment, organizational skills and high attention to detail
- Accuracy and ability to meet deadlines and exercise initiative
- Ability to multi-task and meet deadlines.
- Strong organizational and computer skills.
- Great energy and a positive attitude as you will be dealing with our clients
- A natural passion for helping and caring
- Ability to work with mínimal supervision and exhibit enthusiasm to complete tasks without delay.
- Highly motivated, self-driven.
- Interacts well with all levels of firm personnel and is a flexible team player who performs well in a team environment

Location: BRAMPTON (AIRPORT ROAD AND NORTH PARK)

**Responsibilities**:

- Assist in operational, administrative, project, artistic and other assignments
- Manage the workload and assign work to team members.
- Ensure the team is meeting deadlines.
- Coordinate the scheduling and manage the training of all support service representatives. Monitor, track, and report on customer projects and support incident metrics.
- Participate in creating and promoting both internal and external Customer Success and Customer Experience initiatives.
- Be responsible for office management, maintenance, organization and administration
- Work closely with all members of the team to ensure smooth office operation
- Schedule meetings and update calendars
- Coordinate travel arrangements
- Organize and prepare materials for meetings and conference call, take notes and minutes
- Answer phone calls, deal with new inquiries, direct calls to relevant staff
- Draft correspondence, file, photocopy and scan documents

**Job Types**: Full-time, Permanent

**Salary**: $16.00 per hour

Shift: 10 am to 6 PM, Monday to Friday

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: $16.00 per hour

Additional pay:

- Overtime pay

Schedule:

- 8 hour shift
- Weekend availability

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)

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