Billing-pricing Supervisor

2 weeks ago


Waterloo, Canada The Erb Group of Companies Full time

**Job title**:Billing/Pricing Supervisor

**Job Location**:Baden

**Position Type**:Onsite

**Shift Hours**: Monday to Friday 8am - 5pm

**Compensation Range**:$24.73 - $32.78 / hour

**We Bring Food to Your Family’s Table**

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 63 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA.

**What Will You Do?**
- Oversee the daily operation of the Billing Team. Responsible for the day-to-day activities and guidance of team members. Set targets, implement guidelines, and assist with any issues the team may have.
- To contribute to the overall success of the business by playing an active role in the team with a general understanding.
- To monitor resources against bill volumes and customer requirements.
- To actively work with others in the business to develop strategies and plans to execute projects.
- To identify and eliminate barriers to enhance performance improvements to drive up productivity.
- Be aware of month end deadline procedures and assist in the department's monthly clean-up of unrated pros.
- To drive improvements in the Billing Team performance, as measured by KPIs
- Willing to learn all aspects of the Billing Department
- Understanding of Customer portals ie BluJay/E2Open, Erb Interactive
- Understanding of EDI
- Maintain attendance
- Maintain and create KPI
- All other duties as required.

**Who Are We Looking For?**
- Strong interpersonal skills - ability to communicate and contribute effectively with a team, with peers and managers
- Strong influencing skills and able to influence outside area of direct control
- Proven computer and Microsoft Office experience is required.
- Accuracy and attention to detail; working in a fast-paced environment
- Ability to prioritise workload to meet challenging deadlines and ability to multitask.
- Ability to promote a positive work environment
- Good communication skills
- Geographical knowledge would be an asset
- Proven mathematical skills would be an asset
- Good understanding of Customer Portals ie BluJay
- Good understanding of Erb customer base

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance and optional life insurance
- Company paid accident and serious illness benefits
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- 20 massages per calendar year
- TFSA, RRSP & RESP savings plans with company match contributions
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

**How To Make Your Next Cool Move**
- The Erb Group of Companies is an equal opportunity employer. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continues to be a safety industry leader._
- IND1_



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