Training and Enablement Specialist

**Our Business**

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

With our rapid growth, we are looking for dynamic and passionate individuals to join our high performance team, in an inclusive culture, that rockets us to number 1 in our space. FISPAN recognizes that passionate, hard working individuals with diverse backgrounds are what makes innovation happen. Being a Vancouver based start-up, our modern and scenic office is located in downtown’s historic Guinness Tower.

As a Training and Sales Enablement Specialist at FISPAN, you will play a pivotal role in enhancing the effectiveness of our internal sales team and key bank partnerships through strategic training and enablement initiatives. Your expertise in instructional design, content creation, and video editing will be crucial in developing comprehensive programs that are both engaging and effective. Collaborating with team members and experts across the organization, you will also have opportunities to leverage the latest AI technologies to drive scalability and efficiency. We seek an individual with a passion for continuous learning, strong design skills, and the ability to maximize their impact on the business by equipping our sales force with the knowledge, skills, and tools they need to succeed.

**Key Responsibilities**:

- Create and Develop Training Programs: Design and develop engaging training strategies, playbooks, and materials to empower our internal sales team and external partners on product knowledge, sales processes, and market insights.
- Develop Sales Enablement Content: Create and curate a library of sales enablement content, including sales playbooks, competitive battlecards, customer success stories, product one-pagers, and presentation templates, to support the sales team throughout the sales cycle.
- Utilize Design Skills: Create visually appealing training, sales enablement documentation, and collateral that resonates with our target audience.
- Manage and Optimize Learning Management Systems (LMS): Administer and optimize our LMS to deliver and track training programs, ensuring easy access to relevant sales enablement resources.
- Design Visually Appealing Professional Slide Decks: Create and edit visually engaging, high-quality slide decks that enhance training effectiveness and support sales presentations.
- Innovate with AI Technologies: Collaborate with the FISPAN AI Committee to develop new AI use cases and explore strategies for scalability and efficiency within training and sales enablement.
- Develop Automations: Work with the Business Transformation team to create automations and improve processes across the organization, particularly as they relate to content distribution and sales team efficiency.
- Measure and Analyze Enablement Impact: Track and report on the effectiveness of training and enablement programs, using data to identify areas for improvement and demonstrate ROI.

**Required Skills + Qualifications**:

- Experience: 3+ years of experience in sales enablement, training development, project management, or a related field, with a proven track record of directly supporting sales teams.
- Education: Bachelor’s degree in Business, Marketing, Communications, Technology, or a related field.
- Design Proficiency: Proficient in design software and tools for creating training materials, slide decks, and sales enablement documentation.
- Video Editing Skills: Skilled in video editing software to create engaging training and sales content.
- LMS Experience: Experience with Learning Management Systems (LMS) for delivering and managing training and enablement programs. Knowledge of Training Certifications and CPE (Continual Professional Education) credits is highly desirable.
- Sales Acumen: Understanding of the sales cycle and the ability to create resources that directly impact sales effectiveness.
- Communication Skills: Excellent relationship-building skills with the ability to explain technical concepts to non-technical audiences, and to articulate value propositions clearly.
- Project Management: Ability to manage, prioritize, and deliver on multiple projects simultaneously in a fast-paced environment.
- Motivation and Proactivity: Highly motivated, proactive, and capable of coord