Youth Security Attendant

**SALARY**:
$26.35 per hour plus 14% in lieu of benefits (Jan 2025)

**CLASSIFICATION**:
JB07 - Security Attendant

**HOURS OF WORK**:

- Shifts will vary from 10-24 hours during days, evenings, or weekends. Hours are based on organizational needs.

**STATUS**:

- Auxiliary

**CLOSING DATE**:

- April 25th, 2025

**COMPETITION #**:

- 25-33

West Shore Parks & Recreation Society (WSPRS) is looking for dedicated, passionate, and energetic staff member to join our team as our Youth Security Attendant. WSPRS offers competitive wages, an additional 14% in pay, per hour, in lieu of benefits; access to family counseling; a staff facility pass that provides access to drop into our weightroom, fitness classes, the pool and the skating rink; as well the ability to play on our 9-hole golf course. We also offer flexible work schedules as well as opportunities to cross train and work in other areas. No matter how many hours you are looking to work, we are willing to work with you to create a fit for your life and once hired, you will have access to all internal only postings. WSPRS believes first in recruiting internally to be able to offer as many hours to existing staff as possible.

The WSPRS team is supportive and innovative, and we value our staff. You will have the opportunity to work with this dedicated team of the Westshore bordering the beautiful City of Colwood.

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**JOB DUTIES & ACCOUNTABILITIES**
- Mostly on foot or by golf cart, patrols the exterior and interiors of WSPR facilities to ensure the personal safety of safety and security of the WSPR premises including assets, patrons, and personnel
- Ensures WSPR policies, procedures and Patron Code of Conduct are adhered to and will provide intervention as required.
- Approaches potentially difficult situations or patrons with another staff member as per “Dealing with Difficult Patron Policy.”
- Refuse entrance of patrons to the facility or escort patrons off-site.
- Reports all incidents, problems, and areas of concern to the supervisor.
- Contacts staff, Police, or other authorities for emergency situations.
- Writes and completes major incident reports and records of occurrences or concerns that may be used in future as evidence.
- Provides basic first aid response to patrons.
- May initiate or support other facility staff in emergency situations, responsible for the evacuation of public from buildings and dangerous areas. Familiar with buildings and emergency evacuation plans and procedures.
- Assist with night closure of Pool, Weightroom and Reception areas.

**QUALIFICATIONS**
- Current and valid basic Security Training License recognized by the Justice Institute of British Columbia.
- Emergency First Aid and valid AED/CPR C certificate required.
- Experience working with youth in a community setting and knowledge/awareness of at-risk populations and diverse cultures.
- Demonstrated knowledge and understanding of youth services, community resources and opportunities for youth.
- Excellent verbal and written communication skills.
- Excellent interpersonal and problem-solving skills to ensure a positive work environment.
- Demonstrated ability in dealing with difficult people and situations in a diplomatic, tactful manner.
- Ability to remain calm, use sound judgment skills and demonstrate strong leadership skills during emergency situations.
- Must be physically fit and able to walk or stand for long periods of time.
- Must be willing to work in inclement weather conditions.
- Excellent customer service skills and the ability to create positive public relations at large community events and gatherings.
- Ability to write reports.
- Demonstrated ability to work co-operatively in a team environment as well as to work independently.
- Previous experience as a security guard would be an asset to this position.

**APPLICATIONS**

Resumes and cover letters quoting competition **25-33** to be received prior to April 25th, 2025, at 12:00PM.

**Posted: Aril 11**th**, 2025