Field Supervisor

2 weeks ago

Victoria, Canada BLACKBIRD SECURITY INC Full time

**Ready to make a difference.**

Are you committed to protecting your community? Blackbird Security is seeking to hire a **Field Supervisor** in **Victoria, BC **for various sites.

**What you will do**
- Fully support the District Manager (DM) in operational functions of various sites.
- Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
- Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
- Oversee daily site operations, patrols, and spot-check premises.
- Ensure guards are following Post-Orders and adhering to company and client policies.
- Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
- Cover floor time as required.
- Support DM with on-site issues, interruptions and complaints in the assigned district.
- Assist DM to ensure all staff site reports are completed accurately and professionally.
- Assume leadership and maintain positive working relationships with site guards.
- Provide excellent customer service to our clients, customers and patrons.
- Perform safety and security duties with the highest standards of professionalism and integrity
- Complete incident reports and all required documentation for security purposes.
- Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
- Respond to emergencies and escalate to law enforcement agencies as required.
- A Valid Security License
- Experience with arrests and detainments
- Retail security experience.
- Supervisory experience
- Valid Driver’s License and own vehicle
- Excellent communication skills, both written and spoken.
- Willingness to attend meetings and improve skills
- Ability to work without close supervision
- AST is an asset

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$24.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How soon can you start?

**Experience**:

- Retail Security: 1 year (required)
- Security: 2 years (required)
- Supervisory: 1 year (preferred)

Licence/Certification:

- Security Licence (required)
- Driving Licence (required)

Shift availability:

- Day Shift (required)
- Night Shift (preferred)

Work Location: One location

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