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General Manager
2 weeks ago
Dream paradise is looking for dynamic, outgoing, ambitious and confident General Managers with a passion for customer service to join our Motel 6 red Deer Location
Description
They develop the budget for each department, approve expenses and establish the standards of service.
The General Manager also has responsibility for departmental meetings, supplier relations and overall maintenance of the establishment.
The manager will address and deal with customer complaints and ensure that customers have an enjoyable visit at the hotel.
Core Competencies
Accountability
Adaptability Communication Critical
Thinking
Decision Making
Leadership Negotiation
Planning and Organizing Problem
Solving Resource and
Service Orientation Teamwork Job Duties Assume overall responsibility for the operations of the hotel.
Establish the financial and service standards for the hotel
Directs the focus of the Sales Department.
Contribute to the development of the organization's vision and strategy to guide the organization and ensuring co-operation across departments.
Provide vision and leadership to staff members and encourage the growth and financial viability of the company.
Provide written and verbal reports on organizational activities on an ongoing basis, and as requested from time to time.
Allocate material, human and financial resources to implement organizational and departmental policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns;
And approve overall human resources planning.
- Schedule staff and work activities._
**Liaise with outside vendors and negotiate over service prices/contracts.**
Prepare budgets and monitor expenses.
Answer customer questions regarding policies and procedures;
deals with customer complaints and comments.
Address and troubleshoot problems and concerns. Inspect property and services to ensure the compliance with licensing laws,
health and safety and other statutory regulations.
Inspect hotel for cleanliness and appearance;
- Coordinate front-office activities of hotels and resolve problems. Develop advertising strategies and campaigns.
Confer and cooperate with other department managers to coordinate hotel activities Participate in community affairs and maintains
a positive public image for the hotel including representing the hotel at tourism and business associations Other duties as assigned.
Requirements **Minimum of 2 years Hotel General Manager experience, or 3-4 years Sales or Rooms Division Manager experience**
- **Diploma or Degree in Hotel/Restaurant Management would be an asset.**
NO PHONE CALLS PLEASE
**Job Types**: Full-time, Permanent
**Salary**: From $40,000.00 per year
Schedule:
- 8 hour shift
- Day shift
Work Location: One location
