Housekeeping Room Attendant

**_Come and join our fun, engaged and energetic team. We offer not only guests but our associate’s endless possibilities to restore the body and expand the mind. We offer exceptional benefits, training and perks that provide the basis for a renewing work experience._**

**We are an equal opportunity employer and we would love you to join our team**

**Hotel Overview**

The Pan Pacific Toronto Hotel (formerly The Prince Hotel) offers the best of both worlds - a welcoming oasis of calm amid the urban landscape. An exquisite property with 409 intimate guest rooms and 30,000 square feet of meeting space, two restaurants and a lounge in North Toronto, we are uniquely positioned to host a broad range of corporate, government, and leisure groups.

**Job Summary**

The Room Attendant is responsible for cleaning guest rooms for stay over guests and/or prepares each room assigned for the arrival of new guests, in accordance with corporate and local hotel brand standards.
- Good knowledge of cleaning chemicals and procedures is a definite asset (ie.WHMIS).
- Must have good oral and written communication skills, and strong attention to detail.
- Must be able to perform heavy lifting up to 70 pounds.
- Job requires repetitive bending and lifting.

**Daily Tasks**
- Cleans and makes up all rooms according to the standards required by Westin performing such daily activities as (list is an example, not complete)
- Removal of all rubbish in waste bins and ashtrays;
- Making up beds with fresh linen;
- Dusting each piece of furniture inside and outside including lamps, shades, pictures and doors;
- Vacuuming and spot cleaning of carpets in rooms
- Cleaning by washing and drying of all areas in bathroom;
- Replacing all guest supplies in room and bathroom.
- Wash paintwork and doors when necessary as requested by the Floor Supervisor.
- Report any blankets, duvets, duvet covers or mattress pads in need of change.
- Render personal assistance to guests by taking out food trays and newspapers.
- Responsible for collecting worksheet each morning with key, and returning each at the end of the shift.
- Responsible for reporting all rooms which do not require service or which have DND signs on door in his or her assigned area.
- Responsible to report any room that is in need of extra cleaning as outlined in the extra cleaning procedures.
- Responsible for master keys in his/her possession.
- Responsible for reporting any malfunction in equipment.
- Reports suspicious persons to the Security or telephone operator.
- Responsible for securing guest room doors.
- Report immediately and turn over to the Security office all lost and found articles with room number and whom it was found by as required by the Lost & Found procedures
- Report to the floor Supervisor anything requiring attention of the maintenance department.
- Report anything to the Floor Supervisor that may be a health or safety hazard.
- Employee will acknowledge a guest immediately offering a friendly greeting in accordance with the service culture program.
- Maintains all hotel equipment with care and keeps them clean and in good working condition.
- Performs related duties and special projects as assigned by manager.

**Qualifications**
- High School Diploma
- At least 1 year's experience in a branded hotel as Room Attendant
- Must be able to read, write and speak fluently in English
- Must be flexible to work weekends, days, evenings and holidays
- Must be organized and able to multitask
- Must be a great team player
- Must be able to push, pull and lift up to 50lbs

*_Please note that only those applicants selected for an interview will be contacted._
- **Pan Pacific Toronto recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship._

**Job Types**: Part-time, Permanent

**Salary**: $18.14-$22.67 per hour

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Hotel Housekeepers: 1 year (preferred)