Support Team Lead

Affectionately known as the “Dream Team”

We are hiring for all positions for our brand new Oakville Club and our existing Markham Club.

If you have what it takes to join our Dream Team, we’re looking forward to meeting you

**Oakville Club**

Lauren Crampton, Executive Director

**Markham Club**

Karen Singh, Executive Director
*** Work Perks**Competitive wagesHealth & dental benefits for full-time positionsPaid sick timeWork-life balanceSupportive environmentTreating our Team like familyHigh staffing ratioRewarding work environment

RPN or RN

**Location**:
**Oakville Club**

407 Iroquois Shore Road, Unit 1
Oakville Ontario Canada L6H 1M3

**Markham Club**

100 Renfrew Drive, Suite 110
Markham Ontario Canada L3R 9R6

**Positions available**:
Full-time 35+ hours/week (Oakville Club)
Part-time 20+ hours/week (Oakville Club)
Casual part-time (Oakville & Markham Club)

**Hours & Shifts**:
Memory & Company operates 24 hours-a-day, 7 days-a-week.

An RPN/RN is on site 24 hours-a-day.

We are hiring day shifts, afternoon shifts, and night shift, for weekdays and weekends.

**Primary Role**:
As an RPN/RN, our Support Team Lead plays an important role by ensuring our Members are cared for on their medical side, and are comfortable, happy, engaged, and well cared for while at Memory & Company.

As we have a universal approach to care, our Support Team Lead also takes on the roles of the Support Team by participate in programs, activities, and care assistance.

**Qualifications**:

- At least one year of relevant experience as a Registered Practical Nurse (RPN) or Registered Nurse (RN)
- Knowledge and experience working with people with Alzheimer’s and related dementias
- Membership in good standing with the College of Nurses
- Excellent interpersonal, communication, decision-making and assessment skills
- Ability to lead a team environment
- Physically fit, can sit, bend and stand for long periods of time
- Can lift up to 35 lbs
- Mentally fit to meet the emotional demands of caregiving
- Current Standard First Aid and CPR certification
- Police Criminal Reference Check, Vulnerable Sector
- Mantoux Test to confirm no active TB
- Secondary language an asset
- Willing to take annual flu shot, unless allergic and confirmed by a physician
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by dementia
- Comfortable leading large and small group programs
- Comfortable with care and assisting our Members to the toilet in a sensitive, private and respectful manner
- Creative and enjoys running daily programming
- Enjoys the Universal Support Team approach
- Keen, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational, time management skills
- Patient, kind, empathetic and very adaptable
- Must be fully vaccinated for COVID-19 and willing to take required booster shots as directed by the RHRA

**Primary Duties and Responsibilities**:

- Delivery of medication to Members, oversee medication program, and delegation of task when appropriate
- Schedule caregiver meetings, from intake to exit, with accurate and complete documentation, including all ongoing changes or issues
- Medication checks and communication with pharmacy if issues arise
- Assist with Member assessments when needed
- Inform families of medical concerns or issues
- Lead the team in any medically related issues
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand-to-hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining-preparation, serving, feeding assistance, occasional cooking, baking if a skill, dish-washing, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels, and smells its best
- Grooming and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with the Team
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate Leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time-to-time by the Memory & Company Leadership Team