Support Team Member

Affectionately known as the “Dream Team”

We are hiring for all positions for our brand new Oakville Club and our existing Markham Club.

If you have what it takes to join our Dream Team, we’re looking forward to meeting you

**Oakville Club**

Lauren Crampton, Executive Director

**Markham Club**

Karen Singh, Executive Director
*** Work Perks**Competitive wagesHealth & dental benefits for full-time positionsPaid sick timeWork-life balanceSupportive environmentTreating our Team like familyHigh staffing ratioRewarding work environment

PSW or similar experience preferred. Memory Care experience necessary.

**Location**:
**Oakville Club**

407 Iroquois Shore Road, Unit 1
Oakville Ontario Canada L6H 1M3

**Markham Club**

100 Renfrew Drive, Suite 110
Markham Ontario Canada L3R 9R6

**Positions available**:
Full-time 35+ hours/week (Oakville Club)
Part-time 20+ hours/week (Oakville Club)
Casual part-time (Oakville & Markham Club)

**Hours & Shifts**:
Memory & Company operates 24 hours-a-day, 7 days-a-week.

We are hiring day shifts, afternoon shifts, and night shift, for weekdays and weekends.

**Primary Role**:
A Support Team Member plays an extremely important role at Memory & Company ensuringour Members are comfortable, happy, engaged and well cared.

We work universally as a team and all Support Team Members MUST be comfortable with personal care and leading activities.

**Qualifications**:

- PSW certificate or similar experience
- 1 year experience working with people who have Alzheimer’s or related dementias, acquired brain injury, stroke or Parkinson’s
- Physically fit, can sit, lift 35 lbs., bend and stand for long periods of time
- Mentally fit to meet the emotional demands of caregiving for people with Memory Loss
- Possess excellent written and verbal skills for effective communication
- Passionate about improving the lives of those affected by Memory Loss
- Comfortable leading large and small group programs
- Comfortable with all aspects of personal care care in a sensitive, private and respectful manner
- Comfortable with light housekeeping and dining assistance
- Creative and enjoys running daily programming
- Enjoys the universal Support Team approach
- Keen, reliable, energetic, friendly, approachable
- Ability to handle multiple priorities effectively
- Exceptional organizational and time management skills
- Patient, kind, calm, empathetic and very adaptable to a high paced environment

**Primary Duties and Responsibilities**:

- Initiating and executing daily programs
- Making our Members feel very welcome
- Companionship
- Greet our Members for hand to hand service, and assist them with getting comfortable
- Assisting Members with toileting when necessary
- Assisting with dining
- preparation, serving, feeding assistance, occasional cooking, baking (if a skill), washing dishes, clearing and wiping tables
- Light housekeeping and laundry to ensure Memory & Company always looks, feels and smells its best
- Grooming, personal care and bathing of Members when necessary
- Carrying and using provided electronic devices for communication amongst the Team
- Follow health and safety requirements and procedures at all times
- Be a kind, calm, and empathetic support to all our Members and their families
- Maintain a respectful, open-minded, open-communication environment with all team members
- Ensuring daily assigned Members have all tasks complete and that they are happy and engaged
- Address concerns when they arise with the appropriate leaders
- Ensure the safety of our Members at all times by conducting regular checks and counts of our Members
- Ensure our Members are well fed, and hydrated at all times
- Maintain the dignity of our Members at all times
- Other duties as requested from time to time by the Memory & Company Leadership team