Espresso Cashier/host

**About Sou'Wester Restaurant**

Located in the iconic and picturesque Peggy's Cove, the **Sou'Wester Restaurant** is a beloved landmark serving thousands of visitors each season with classic Nova Scotia seafood and hospitality. We pride ourselves on offering a memorable dining experience that complements the stunning coastal scenery. We are looking for an enthusiastic and friendly **Espresso Cashier and Host** to be the welcoming face of our restaurant.

**Job Summary**

As the **Espresso Cashier and Host**, you'll play a vital role in two key areas of our operation. Depending on your scheduled shift, you will either be working at our **take-out counter**, serving customers directly and handling espresso drink and take-out food orders, or you will be at the **host station**, managing the flow of guests into our dining room. This multifaceted role requires a positive attitude, strong multitasking abilities, and a passion for providing outstanding customer service in a high-volume, fast-paced environment.

**Key Responsibilities**:
**Espresso Cashier and Take-Out Counter**:

- Prepare and serve a variety of espresso-based drinks, coffees, teas, and other beverages.
- Accurately process payments for all take-out orders and beverages using a **POS (Point of Sale)** system, handling cash, credit, and debit transactions.
- Provide friendly and efficient service to take-out customers, answering questions and making recommendations as appropriate.
- Maintain a clean and sanitary espresso bar and counter area, following all health and safety regulations.

**Host/Hostess Station**:

- Warmly greet and welcome all guests to the restaurant.
- Manage the guest waiting list and seating arrangements efficiently, communicating wait times accurately.
- Answer guest inquiries about the menu, restaurant, and the Peggy's Cove area.
- Maintain a clean and organized host station and entrance area.
- Collaborate with the serving staff to ensure a smooth flow of service

**General Responsibilities**:

- Handle guest feedback and resolve minor issues with professionalism and a calm demeanor.
- Adhere to all restaurant policies and procedures, including those for cash handling and security.

**Qualifications**
- Previous experience in a restaurant or customer service role is a strong asset. Experience with an espresso machine is a plus.
- Excellent communication and interpersonal skills, with a friendly, welcoming, and professional demeanor.
- Ability to work effectively under pressure in a fast-paced, high-volume tourist environment.
- Strong attention to detail for both cash handling and drink preparation.
- Reliable, punctual, and possess a strong work ethic.
- Flexibility to work various shifts including days and evenings, including weekends, holidays, and extended hours during the peak season.
- Ability to stand for extended periods and lift up to 20 lbs.
- Reliable transportation (drivers license)

**What We Offer**
- A unique opportunity to work in one of Nova Scotia's most iconic and beautiful locations.
- A fun and supportive team environment.
- Competitive seasonal wages.
- The chance to meet and interact with people from all over the world.

**Equity, Diversity, and Inclusion (EDI)**

**To Apply**: Please submit your resume outlining your relevant experience and why you are interested in working at the Sou'Wester Restaurant in Peggy's Cove. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Part-time, Contract, Permanent
Contract length: 2 months

Pay: $15.70-$15.95 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- On-site parking
- Store discount

Ability to commute/relocate:

- Peggys Cove, NS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to work weekends, days and/or evenings on a rotational schedule?
- are you a student starting in the fall and if so are you available to still work after school starts?
- when are you available to start?
- how many hours can you work in a week (7days)?

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person