Current jobs related to Bilingual Patient Services Clerk - Ottawa - ByWard Clinic Management
-
Bilingual Patient Services Clerk
2 weeks ago
Ottawa, Canada Ontario Partners in Health Full timePosition Title: Bilingual Patient Services Clerk - Division: ByWard FHT Job Status: Full-Time Job Reports To: Medical Registration Services Manager Salary Range: Hourly Rate: $18.10-24.58 Closing Date: Looking to fill position ASAP - ByWard Family Health (BWFHT), formerly University of Ottawa Health Services (UOHS), offers a comprehensive range of...
-
Bilingual Patient Services Clerk
23 hours ago
Ottawa, Canada Ontario Partners in Health Full timePosition Title: Bilingual Patient Services Clerk - Byward- Division: ByWard FHT- Job Status: Full-Time- Job Reports To: Medical Registration Services Manager- Salary Range: Hourly Rate: $18.10-24.58- Closing Date: Looking to fill position ASAPByWard Family Health (BWFHT), formerly University of Ottawa Health Services (UOHS), offers a comprehensive range of...
-
Bilingual Patient Services Clerk
5 days ago
Ottawa, Canada Ontario Partners in Health Full time**Position Title**: Bilingual Patient Services Clerk **Division**: ByWard Clinic Management **Job Status**: Full-Time **Job Reports To**: Medical Registration Services Manager **Hourly Rate**: $18.46 - $25.08 ($36,000 - 47,953) ByWard Clinic Management (BCM), formerly the University of Ottawa Health Services (UOHS), offers a comprehensive range of...
-
Commis Bilingue Aux Services Aux Patients
1 week ago
Ottawa, Canada Ontario Partners in Health Full time**Position Title**: Bilingual Patient Services Clerk **Division**: ByWard Clinic Management (BCM) **Job Status**: Permanent Full-Time (37.5hrs/week) **Job Reports To**: Medical Registration Services Manager **Hourly Rate**: $18.46 - $25.08 ($36,000 - 47,953) **Location**: 316 Rideau St, Ottawa ByWard Clinic Management operates a busy clinic and offers...
-
Bilingual Full Time
3 days ago
Ottawa, Canada CHEO - Children's Hospital of Eastern Ontario Full time*** The Patient Service Clerk schedules patient appointments and registers patients; prepares patient charts; maintains patient lists; verifies billing slips; maintains inventory and performs other clerical tasks. **MAIN RESPONSIBILITIES** **Patient Registration**: - Create new patient profiles in EPIC - Patient registration in Cadence (Epic Hyperspace)...
-
Patient Service Clerk, Home and Community Care
2 weeks ago
Ottawa, Canada CHEO Full time*** Working as part of a multidisciplinary team, and under the general direction of the Clinical Manager, Home and Community Care, the Patient Service Clerk (PSC) for Home and Community Care is responsible for assisting the Care Coordinators with operational functions providing clerical support. The Patient Service Clerk for Home and Community Care provides...
-
Bilingual Patient Services Specialist
6 hours ago
Ottawa, Canada FYihealth group Full timeOur FYidoctors clinic in Ottawa‑Orleans is looking for a Bilingual Patient Services Specialist to join our full‑time team (30–40 hours per week, Monday to Saturday). Key Responsibilities Warmly greet patients as they enter the clinic. Check patients in and out of the office. Communicate with patients in person, by phone, and by email. Manage...
-
Bilingual Patient Services Specialist
4 days ago
Ottawa, Canada FYidoctors Full timeJoin to apply for the Bilingual Patient Services Specialist role at FYidoctors Our FYidoctors – Ottawa – Orleans clinic is looking for someone who brings exceptional skills and experience. This full‑time role requires 30–40 hours per week and the clinic is open Monday to Saturday. As a Patient Services Specialist you will deliver world‑class...
-
Bilingual Patient Services Specialist
2 weeks ago
Ottawa, Canada FYidoctors Full timeOur FYidoctors - Ottawa - Orleans clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Bilingual Patient Services Specialist . This position is a full-time role working 30-40 hours per week . Our clinic is open Monday to Saturday . You will play a critical role within FYidoctors by...
-
Bilingual Patient Services Specialist
5 days ago
Ottawa, Canada FYidoctors Full timeOur FYidoctors - Ottawa - Orleans clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Bilingual Patient Services Specialist. This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Saturday. You will play a critical role within FYidoctors by delivering...
Bilingual Patient Services Clerk
2 weeks ago
Position Title
: Bilingual Patient Services Clerk
Division
: ByWard Clinic Management (BCM)
Job Status
: Permanent Full-Time (37.5hrs/week)
Job Reports To
: Medical Registration Services Manager
Hourly Rate
: $18.83 - $25.58 ($36,000 - $49,877)
Location
: 316 Rideau St, Ottawa
ByWard Clinic Management operates a busy clinic and offers a comprehensive range of primary and specialized health care services. We are committed to delivering timely, quality, and collaborative assessment, treatment, and health promotion, in a supportive and caring environment that is open and transparent to social, ethnic, and income factors.
JOB SUMMARY
Reporting to the Medical Registration Services Manager, the primary role of the Patient Services Clerk is to ensure efficient and effective day to day operations with the reception team to provide excellent service to the patients of the ByWard Family Health Team.
ESSENTIAL RESPONSIBILITIES
Under the supervision of the manager, the Patient Services Clerks are responsible for the following:
Greet and register patients, as per patient registration guidelines;
Answer multi-line telephone, screen, and provide information/assistance or route caller to appropriate personnel, take messages and deliver to the appropriate personnel.
Schedule, confirm, cancel, and reschedule medical appointments, for physicians, AHP’s, and/or administration requests;
Establish and maintain confidential electronic medicals records; ensure accurate patient demographic information;
Perform entry-level billing and collection;
Other clinic related duties as required.
ESSENTIAL QUALIFICATIONS
Must be eligible to work in Canada
Bilingual (French and English) essential;
Completion of secondary school or equivalent GED and a college program or other specialized courses for medical administration;
**Computer literacy**: MS Word, Outlook, EMR;
Some experience in a medical environment;
Knowledge of medical terminology an asset;
Strong attention to detail;
Excellent communication and customer service skills in a fast-paced environment;
ACCOUNTABILITY
Staff are expected to work in a professional manner, demonstrating above average qualities such as courtesy, tact, and judgment with respect to patients, fellow colleagues, and professionals. All staff are expected to work in parallel with the organization’s confidentiality agreement. As a member of our team, you are responsible for bringing issues that affect the smooth operation of the organization, to the attention of your immediate supervisor. It is your responsibility to be up to date with all organizational communication.
**WHAT WE HAVE TO OFFER**:
A dynamic work environment for those who thrive in a fast-paced setting
Excellent, benefit plan after a qualifying period
Competitive wage based on level of experience
Premium wage when working evenings and weekends
Collaborative working environment
Opportunity to learn and grow in your career
RELATIONSHIPS CONTACTS
(with whom the incumbent comes into regular contact)
**Internally**: Successful relationships with administration and management within all divisions.
**Externally**: Successful relationships with patients, representatives, and other clients that present themselves via telephone or in writing. There are no supervisory responsibilities related to this role.
REPORTING STRUCTURE
(To whom the incumbent reports to for different aspects of their job); The incumbent reports to the Medical Registration Services Manager.
**ADDITIONAL INFORMATION**:
The clinics are open between
8am-8pm Monday to Friday and from 9am-12pm on weekends
- Must be available to work various shifts between those times.
**CLOSING DATE**:
Until position is filled
**NOTE**:
ByWard Family Health Team is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at
and specify the nature of your accommodation during the recruitment process.
