Customer Care Representative
2 weeks ago
Purity life Health Products _LP _is Canada’s leading distributor of natural health products. At Purity Life we believe natural health products make a difference in peoples’ lives.
Our vision is to be Canada’s most valued natural health products distributor.
Our values are based on providing a safe workplace for our employees and conducting business based on **COMMIT **- collaboration, operational excellence, mutual respect, making a difference, integrity and transparency**.
We have developed our industry through outstanding innovation and a commitment to operational excellence. Purity has a job opportunity for a **Full-time Customer Care Representative **for its head office in Acton. This fast paced hands-on position will be responsible for timely and accurate processing of handling of all customer orders and queries.
**HOURS**:Sunday to Thursday 9:00am to 5:00pm (Sunday hours are flexible)
**SUMMARY - **Provides the highest level of proactive customer service and support to all Purity Life customers, Brokers and Purity Life Account Representatives.
**ESSENTIAL DUTIES AND RESPONSIBILITIES **include the following. Other duties may be assigned.
- Obtains orders via phone, and ticketing system and enters the orders into the AS400/Webseries
- Assists customers with all product and sales queries and
- Handles inbound calls and
- Performs order maintenance and completes follow up through outbound calls to our
- Processes any authorized credits for accounts through the AS400/Webseries
- Provides the highest level of customer service to all Accounts.
- Builds and maintains customers’
- Enters new customer data and other sales data for current customers into computer
**QUALIFICATIONS**:
- Proven successful history in Customer Service
- Spoken and Written French is an Asset
- Excellent phone manner
- Knowledge of an AS400/Webseries system is an asset
- Microsoft Office skills a must
- A strong team player
**Competitive Compensation Package**:
**Other added Incentives**:
- 100% Employer Paid Benefit Plan (after 3 mths)
- In House Massage
- Short Long Term Disability Plans (after 3 mths)
- Employee Pricing on Distributed Product
- Matching RRSP Plan (after 3 mths)
- Education Reimbursement Program
- Free Supplement Wellness Program
- Free Fresh Fruit Daily
- Fitness Reimbursement Program
- Free Coffee Program
- Employee Relief Fund
- Subsidized Health Snacks Program
-
Bilingual Customer Care Representative
1 week ago
Acton, Canada Purity Life Health Products Full time**Position: Bilingual Customer Care Representative** **Grade Level: 6** **Summary of Role** Reporting to the Customer Care Manager, the **Bilingual Customer Care Representative** provides the highest level of proactive customer care and support to both internal and external customers. **KEY RESPONSIBILITIES** - First point of contact for Retailers,...
-
Custom Accounts Representative
2 weeks ago
Acton, Canada Purity Life Health Products Full time**Summary of Role** Reporting to the Custom Accounts Supervisor, the **Custom Accounts Representative** provides the highest level of proactive customer care and sales support to both internal and external customers. **KEY RESPONSIBILITIES** *** - Process incoming EDI orders - Process incoming orders for retailers deemed Key Accounts - Running/ refreshing...
-
Acton, Canada Wheel King Transhaul Inc Full time**Job description** **Position Summary**: A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for...
-
Acton, Canada Wheel King Transhaul Inc Full time**Job description** **Position Summary**: A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for...
-
Customer Service Representative
2 days ago
Acton, Canada Acton Home Hardware Full time**Summary**: The Customer Service Representative works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. Work in cooperation with their supervisors and other sales associates in various department. Specific store departments...
-
Customer Experience Representative
2 weeks ago
Acton, Canada Dufferin Aggregates - A CRH Company Full timeJob ID: 480410 Work Type: Full Time - Permanent **It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.** **We are building a world - class team. Make your mark!** **You will be a successful addition to our team if you look at...
-
Customer Experience Representative
1 week ago
Acton, Canada Dufferin Aggregates Full time**Job ID**: 480410 **Work Type**: Full Time - Permanent It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at...
-
Acton, Canada Wheel King Transhaul Inc Full time**Job description** **Position Summary**: A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for...
-
Acton, Canada Wheel King Transhaul Inc Full time**Job description** **Position Summary**: A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for...
-
Acton, Canada Wheel King Transhaul Inc Full time**Job description** **Position Summary**: A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for...
