Service - Warranty Advisor

2 weeks ago

Winnipeg, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Jim Pattison Subaru South is hiring for a Warranty Administrator to join the team

**Overview**:
Reporting to the Fixed Operations Manager, the Warranty Administrator performs a wide range of administrative and office support duties in the Parts & Service Department.

**Responsibilities**:

- Accurately coding warranty claims and entering into the dealerships automated system
- Processing warranty paperwork to ensure documentation and verifying criteria required by factory or distributor
- Reviewing warranty claims and correcting any errors
- Administering warranty parts identification and disposal
- Maintaining good working relationships with the Service and Parts Departments
- Booking/coding warranty & internal repair orders
- Keeping abreast of all factory recalls and announcements
- Reconciling all warranty receivables and working with the accounting department to obtain payments
- Handle rejected claims according to the dealership and/or manufacturer specifications and follow up on outstanding claims.
- Maintaining all service and customer records as required by the warrantor.
- Other duties as assigned.

**What we value**:

- At least one year of dealership experience required
- Strong organization skills and ability to multi-task
- Proficient with Microsoft office
- Time Management skills and ability to prioritize
- Excellent communication skills and works well in a team environment
- Fast and accurate data entry skills

**What we offer**:

- Competitive wages.
- Exclusive discount offers.
- Comprehensive benefits package.
- Recognition and rewards program.
- From Customer Service to Administration, we have opportunities for growth and development.
- Amazing colleagues and a great working environment.

If you like to set yourself apart with a challenging opportunity, we would like to hear from you.

We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.

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