Night Auditor

7 days ago

Niagara Falls, Canada Ramada Near The Falls Full time

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

**Responsibilities**:

- Perform all audit procedures as set forth by the Hotel and company, on a daily basis.
- Verify the status of all wake-up call requests and ensure they are properly handled.
- Balance all cash receipts and work performed during the audit shift. Make deposits of cash.
- Prepare the front office for the 'A' shift and reset day's business.
- Act as a Guest Service representative and manager on duty during the night time hours.
- Act as a phone operator during the audit shift.
- Attend and actively participate in all front office meetings.
- Participate in all training and cross training programs.
- Take the initiative to greet guests in a friendly and warm manner.
- Other duties as assigned.

**Job Skills**:

- Understand and use math concepts in order to design a financial or economic system.
- Work math problems quickly and accurately.
- Understand and use computers and related equipment.
- Speak and write clearly to report financial information.

**Job Qualifications**:

- At least 6 months front desk/night audit experience preferred
- Accounting experience, an asset
- Excellent problem solving and customer service skills.
- Commitment to succeed in a team-orientated environment.
- Ability to walk, stand for long periods of time.
- Must be able to work different shifts, including holidays, nights, and weekends.
- Ability to maintain a professional and courteous demeanor during stressful and/or busy times.

**Physical Demands**:

- Standing/Walking for long periods of time

**Job Types**: Full-time, Part-time

**Salary**: $15.00-$16.00 per hour

Schedule:

- Holidays
- Night shift
- Weekend availability

Ability to commute/relocate:

- Niagara Falls, ON L2G 1S7: reliably commute or plan to relocate before starting work (required)

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