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Junior Sales Manager
2 weeks ago
Position Summary
The Junior Sales Manager supports the dealership’s sales leadership team by helping drive vehicle sales performance, managing day-to-day operations of the sales floor, and developing sales staff. This role is designed as a stepping stone into senior management and requires a mix of leadership, sales expertise, and customer service skills.
Key Responsibilities:
- **Sales & Performance**_
- Assist in achieving monthly, quarterly, and annual sales targets for new and pre-owned vehicles.
- Track sales metrics (closing ratios, lead response times, inventory turn, gross profit per unit).
- Support the implementation of sales campaigns, promotions, and OEM incentive programs.
- Work closely with the General Sales Manager to forecast sales volume and inventory needs.
- **Team Leadership**_
- Provide day-to-day guidance to sales consultants, including coaching on product knowledge, customer interactions, and closing techniques.
- Monitor lead follow-up and ensure compliance with dealership CRM processes.
- Participate in recruiting, onboarding, and training of new sales team members.
- Act as 'Manager on Duty' during peak hours when required.
- **Customer Experience**_
- Ensure a high level of customer satisfaction (CSI) throughout the sales process.
- Step in to assist with customer escalations, negotiations, or deal structuring when necessary.
- Promote dealership reputation through professionalism and ethical business practices.
- **Administration & Compliance**_
- Maintain accurate deal paperwork and compliance with AMVIC and dealership policies.
- Monitor and support adherence to OEM standards and requirements.
- Contribute to weekly and monthly sales reports for management review.
Qualifications:
- Previous experience in automotive sales (2+ years preferred).
- Strong leadership potential with proven ability to motivate a team.
- Excellent communication, negotiation, and interpersonal skills.
Compensation & Benefits:
- Base salary plus performance-based commission/bonuses.
- Group benefits plan (health, dental, vision, life insurance).
- OEM and dealership training programs.
- Career growth opportunities within the dealership group.
- Working knowledge of dealership CRM systems and Microsoft Office Suite.
- Valid Manitoba driver’s license with clean driving record.
- AMVIC certification (or ability to obtain).
**Benefits**:
- Dental care
- Extended health care
- Life insurance
Work Location: In person