Operations / Care Coordinator

4 days ago

Edmonton, Canada New Day Homecare Full time

About New Day Homecare

At New Day Homecare, our mission is simple: turn care into brighter tomorrows. We provide compassionate, reliable in-home support for seniors and families in Edmonton. As a family-owned company, we combine professional systems with a personal touch.

Role Overview

We are seeking an experienced **Care Coordinator** to help us launch and grow our Edmonton branch. This role is critical for ensuring compliance, building schedules, supporting caregivers, and maintaining high-quality care for our clients.

Key Responsibilities
- Oversee client intake, care plans, and scheduling.
- Ensure compliance with Alberta Health Services and WCB requirements.
- Support caregivers with scheduling, training, and troubleshooting.
- Serve as the first point of contact for families and referral partners.
- Track service hours and report on branch performance.
- Collaborate with leadership to refine systems and processes.

**Qualifications**:

- Proven experience in homecare, senior living, or healthcare coordination.
- Strong knowledge of scheduling, compliance, and quality standards.
- Excellent communication and organizational skills.
- Ability to work independently in a startup environment.
- Compassionate, client-centered approach.

What We Offer
- A chance to build with purpose — this is the first hire for our Edmonton branch.
- Competitive compensation aligned with Alberta market rates and commensurate with experience.
- Growth opportunities as New Day Homecare expands across Western Canada.
- A supportive, values-driven culture where your work directly impacts families.

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$75,000.00 per year

**Experience**:

- Care Coordinator: 1 year (preferred)

Work Location: Remote

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