Transportation Agent Iii

7 days ago

Lachine, Canada SCC UPS SCS, Inc. Full time

**Primary Job Posting Location**:
Lachine, Quebec Canada

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Position Summary**

Perform daily customer service function as per client's needs. This position involves strong Customer Service responsibilities

**Key Accountabilities**
- Monitor and coordination of shipments including communication with overseas offices, arrange pick up of goods; freight monitoring, documentation, insurance and accounting.
- Advise customers regarding sea freight export procedures, international regulations (ex: payments procedures).
- Obtain and produce all pertinent information (overseas, bank related documents, consulates, government agencies, etc.).
- Organize transport and documentation with carriers.
- Produce accurate information and documentation on time.
- Develop business relations and follow up with customers and partners (ex: carriers).
- Assist Intermediate and Junior agents’ members in problem solving.
- Ensure the Company closes all files within the set time frame establish.
- Participate in improving quality and processes.

**Other Job requirements**
- Number of transactions and profit per transaction, accurate and timely data entry and information processing, accurate and timely costing and billing for closing of files, and full compliance of all department processes and requirements to improve clients’ satisfaction.

**Education and Work Experience**
- College degree in Logistics and transportation
- More than 2 years of experience in the ocean transportation field
- Bilingual (French/English)

**Job location: 1221, 32e avenue, Lachine, Quebec**

**Work Schedule: Monday to Friday8:30AM to 5:00PM**

**UPS Supply Chain Solutions offers a competitive total compensation package including**:

- Retirement savings plan
- UPS Stock Purchase Plan
- Reimbursement of your tuition fees
- Employee Assistance Program for you and your family
- 5 + 2 discretionary days per year + annual vacation
- Variety of discounts at certain suppliers for our employees, you are eligible as soon as you are hired.
- Development and career progression opportunities across multiple UPS SCS business units and geographies.

**Competitive benefits coverage and even some premiums paid entirely by the employer which includes**:

- Variety of specialists: Osteopath, Naturopath, Masseur, Acupuncturist, Speech therapist, Dietitian, Chiropractor, Physiotherapist, Podiatrist, Psychologist, Social worker, etc.
- Emergency travel assistance for you and your family
- Medical services and supplies such as ambulance, hearing aids, orthopedic shoes, etc.
- Vision care, including eye exam, glasses or contact lenses
- Life insurance for you and your family
- Dental services including orthodontics
- Short and long term disability program

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

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