Na Region Franchise Quality Lead, Canada

Johnson & Johnson Consumer Inc., a member of Johnson & Johnson's Family of Companies, is recruiting for a **NA Region Franchise Quality Lead, Canada**. This position will be located at either the Markham or Guelph, Ontario, Canada J&J office locations with frequent travel between.

Johnson & Johnson Family of Companies touches more than a billion people’s lives each day through our health care products and services, our corporate giving, and the volunteer efforts of our employees. The Johnson & Johnson Group of Consumer Companies develop and market beloved brands that address the needs of consumers and health care professionals worldwide. Our portfolio ranges across several distinct business units: Baby Care, Oral Care, Compromised Skin Care, Beauty, Feminine Care, and Over-The-Counter (OTC) products.

**Position Summary**:

- Responsible for oversight of End-to-End Franchise Quality Team including Research & Development Quality & Compliance (R&D Q&C) and Product Lifecycle Management (PLM) for all Franchises
- Provide Leadership during Design, Development, and Launch Activities
- Responsible for Product Quality Strategy
- Drive product alignment in Q&C across regions & functions related to global product & process validation strategy (CPV), specification and test method harmonization strategy
- Serve as the interface to all other regional QA functions during launch and E2E product management
- Support Due Diligence and Historical Product Assessments for Licensing & Acquisition and Product Licensing Initiatives
- Oversee and/or provide input to quality activities related to new products and project changes including change controls
- Provide direction for continuous improvement of established products, during lifecycle management, growth innovation and value creation exercises
- Represent Quality & Compliance on Regional Quality Leadership Team, Canadian Commercial Leadership Team, Global Franchise Quality Leadership Team, and Regional E2E Supply Chain Extended Leadership Team
- First point of contact for Regional Franchise Leaders, E2E Supply Chain and Manufacturing Science & Technology (MS&T) Teams
- Lead resolution of regional issues and represent Q&C as a member of issue response teams and during post market events; consensus member on Regional QRB on behalf of quality assurance
- Provide Q&C input during communication strategy discussions
- Serve as Q&C representative during strategy and due diligence activities of acquisitions and divestitures. Lead/assist in integration efforts for new acquisitions
- Develop strong cross-functional partnerships in support of compliance and business goals
- Support/Provide/Ensure One Quality Voice and two-way communication between the regional and global teams
- Provide Q&C support on complex regional/global projects
- Support Quality recommendations for siting / sourcing / network decisions within the region and in coordination with Global Franchise Quality Leads and MAKE Q&C partners

**Responsibilities**:

- Provide strategic quality direction to the Regional Franchise, MS&T, R&D and Supply Chain in support of innovation agenda/NPI, commercial products, acquisitions, and divestures; leads resolution of regional issues, coordinates the issue response and market actions.
- Leads the Canadian R&D Q&C and Canadian PLM Franchise Quality Teams.
- Provide quality performance reviews and consumer insights to regional franchise teams for improvement projects and NPI idea generation, CIP & value creation, continuous improvement.
- Provide support during product risk assessments, guidance on regulations, classifications, compliance and Q&C strategy to business partners
- Coordinates regional franchise quality work with global franchise quality leads with respect to all above points and establish E2E relationship with business partners.
- Coordinates and possibly leads activities related due diligence, acquisition, divestitures projects; shape the integration process for acquired companies.
- Deploy changes to commercial product based on Medical Safety Requirements or other key activities. Execute on projects related to sustainability and streamlining.

**Qualifications**
- Bachelor’s degree in science-related discipline is required. MBA preferred
- Minimum 10-12 years of experience in Q&C Pharmaceutical, / Fast Moving Consumer Goods (FMCG) or relevant experience is required
- 5 years of People Management Experience is required
- Understanding of regional and global regulatory requirements for Dietary Supplements/Cosmetics/OTC/Natural Health Products/Medical Device as per the franchise needs. An understanding of New Drug Development process, Technical Transfer, and Process Validation is required. Technical problem-solving skills. Knowledge of statistical tools/methodology, analytical and/or microbiological techniques, and drug processing preferred
- Strong ability to motivate, lead, supervise and partner with people to accomplish project work objectives. Experience leading