Service Advisor

1 week ago

Windsor, Canada Redline Autohaus & Performance Full time

Now Hiring: Service Advisor - Join Our Team at Redline Autohaus & Performance Be the Friendly Face of Our Service Department & Deliver an Exceptional Experience Every Visit

At **Redline Autohaus & Performance**, we’re not your average repair shop we’re passionate about precision, performance, and people. We’re looking for a **customer-focused, organized, and energetic Service Advisor** to be the first point of contact for our valued customers. From check-in to pick-up, you’ll guide them through a smooth, professional, and friendly experience.

**Location**: Redline Autohaus & Performance - Windsor, Ontario
**Compensation**: $25/hour + Commission & 2 Weeks Paid Vacation

What You’ll Be Doing:

- Greet and assist customers with a professional, positive attitude
- Listen to customer concerns, document vehicle issues, and communicate repair needs clearly
- Prepare accurate repair orders (RO) and obtain approval before work begins
- Provide estimates by calculating labour, parts, and additional services
- Verify warranty or service contract coverage when applicable
- Maintain open communication with customers explain services, timelines, and costs
- Coordinate vehicle drop-offs, pick-ups, towing, and courtesy transportation when needed
- Keep detailed records of services performed and follow up on outstanding repairs
- Stay up to date with training and industry knowledge
- Support the service team in maintaining a professional and efficient environment

What You Bring to the Table:

- 1-2 years of customer service experience (automotive background is an asset)
- Strong communication and organizational skills
- Positive, customer-first attitude with problem-solving ability
- Ability to work within business hours (Monday-Friday)

Why Join Redline Autohaus & Performance?
- **Independent & Specialized**: Work in a shop that’s passionate about performance vehicles and quality repairs not a big-box chain.
- **Earning Potential**: Competitive base pay plus commissions tied to performance.
- **Work-Life Balance**: 40 hours per week with 2 weeks paid vacation.
- **Growth Opportunities**: Learn, grow, and advance in a team that values your success.
- **Employee Perks**: Discounted service & repairs for you and your family.
- **Supportive Environment**: A close-knit team where your input matters and your work is appreciated.

About Us

Redline Autohaus & Performance is Windsor’s trusted auto repair and performance shop. We specialize in keeping vehicles running at their best, whether it’s routine maintenance or high-performance upgrades. Our reputation is built on honesty, precision, and exceptional customer care.

**If you’re passionate about cars and love working with people, we want to hear from you** Send us your resume today and let’s talk about how you can grow with Redline Autohaus & Performance.

Pay: $72,000.00-$120,000.00 per year

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Store discount

Work Location: In person

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