Csr/accounting Clerk

6 days ago

Alexandria, Canada Vaella Consulting Inc. Full time

**About Us**:
Vaella Consulting Inc. is a leading company specializing in providing print solutions for funeral service professionals. We are committed to delivering customized funeral home stationery and related products, offering compassionate support to funeral homes across the region. We are seeking a motivated and detail-oriented Bilingual Customer Service/Accounting Clerk to join our dynamic team. This role is perfect for someone who thrives in a fast-paced environment and enjoys both customer service and accounting tasks.

**KEY RESPONSIBILITIES**

**Customer Service**:

- Provide excellent service by addressing customer concerns, resolving issues, and ensuring customer satisfaction.
- Process orders, returns, and exchanges in a timely manner.
- Maintain accurate records of customer interactions and transactions.

**Accounting Support**:

- Assist with accounts receivable and accounts payable processing and data entry.
- Reconcile accounts and maintain filing systems for financial and customer records.
- Assist with invoicing and billing inquiries.
- Handle collections in a professional and timely manner.

**Inventory Management**:

- Assist with tracking and managing inventory levels.
- Ensure that inventory records are up-to-date and accurate.
- Coordinate with other departments to reorder supplies as needed.

**Problem Solving**:

- Identify and resolve customer issues or accounting discrepancies in an effective and timely manner.
- Collaborate with team members to find solutions to challenges and improve processes.

**QUALIFICATIONS**
- Language Skills: Bilingual-French and English

**Experience**:

- Experience in customer service.
- Experience in Accounting
- Must have experience with QuickBooks Desktop/Online.

**Skills**:

- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Must be organized with the ability to manage multiple tasks efficiently.
- Attention to detail and high level of accuracy.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook).

**BENEFITS**
- Eligibility for Health benefits package
- Working Business Hours: Monday - Friday

**Job Types**: Full-time, Part-time

Pay: $22.00-$25.00 per hour

Expected hours: No less than 24 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2025-04-01

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