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Sales Support Professional

4 weeks ago

Pickering, Canada Trench Full time

Pickering, Ontario, Canada
|
req1190

- Posted: 1/10/2025

Sales Support Professional

On-site | Full time | Mid-level (3+ years)

**About us**

In Trench Canada, we deliver state-of-the-art, safe, and reliable instrument transformers, coils, and bushings for seamless energy transmission. With a legacy of customized engineering and innovation, we enable society to harness the power of electricity with reliability and performance. But we are more than just a company. We are a force for change, committed to advancing the energy sector through cutting-edge technology and sustainable practices. We genuinely care about continuous improvement, and our dynamic workplace values attention to detail and adaptability, fostering a culture of equality, diversity, and inclusion where everyone is respected and truly valued.

Your Tasks:

- Review bid documents and prepare quotations.
- Review and register customer orders and make necessary revisions to orders.
- Collaborate with all relevant stakeholders from both the customer side and Trench’s sales or project management teams to review customer orders, ensuring they are consistent and complete.
- Initiate sales and purchase orders to vendors according to customer requirements.
- Work with the factory and product/marketing teams to resolve configurations and technical changes.
- Guide the customer sales support process related to factory tours, product demonstrations, presentations, new product training, trade shows, field sales support and pricing.
- Solve assigned, non-routine tasks, to contribute to projects or assignments, or to support development of guidelines, methods, tools or business processes.

**Requirements**:

- Electrical Engineering degree with experience with High Voltage products or in the service industry with a strong market knowledge.
- 3-5 years of experience is required.
- Experience in Sales support and customers interactions.
- Fast and effective learning skills, open minded for innovative ideas, and are able to work within a team in a multi-cultural environment.

We offer:

- To be a part of a supportive and collaborative team.
- Ability to contribute to our social responsibility initiatives.
- Diversity and inclusivity focused environment.
- A dynamic benefits package.

**Our Commitment