Business Development Associate Service
16 hours ago
**BDC Associate - Heartland Ford**
Heartland Ford is growing, and we’re looking for a motivated and customer-focused **Business Development Centre (BDC) Associate** to join our team. If you’re a strong communicator who enjoys building relationships and keeping customers happy, this could be the perfect fit.
Why Join Heartland Ford?
- **Competitive Compensation** - A pay structure that rewards performance and commitment
- **Work-Life Balance** - Monday to Friday schedule with weekends off
- **Comprehensive Benefits** - Health and dental coverage for you and your family
- **Supportive Team Environment** - Join a dealership that values teamwork, growth, and customer satisfaction
- **Experience** - Previous BDC, call centre, or customer service experience is an asset
- **Skills** - Strong communication, organizational, and computer skills
- **Mindset** - Positive attitude, professional phone presence, and a team-first mentality
Key Responsibilities
- Handle inbound and outbound calls with potential and existing customers
- Book and confirm service appointments
- Follow up with customers to ensure a positive experience
- Maintain accurate customer records in dealership systems
- Support marketing initiatives and customer outreach campaigns
At Heartland Ford, we pride ourselves on delivering exceptional customer experiences in a fast-paced, supportive environment. If you enjoy connecting with people and driving results, we’d love to hear from you.
Pay: From $20.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
Work Location: In person
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