Dietary Support Services Clerk

**Company Bio**

At Quinte Health, guided by our core values of Imagine It's You, Value Everyone, We All Make a Difference, and Stronger Together, our family of four hospitals holds a central role in the mission to enhance lives and foster healthier communities. We operate as a cohesive team, uniting all our hospitals, to deliver local and regional healthcare services. In partnership with our communities, we strive to improve access to high-quality care, right in their own neighborhoods.

Our sense of fulfillment is deeply rooted in the impactful work we do, a sentiment shared by our dynamic teams of staff, dedicated physicians, and committed volunteers. They not only care passionately for our patients but also for each other, embodying our core values at every turn.

We don't just serve our communities; we actively contribute to them. Quinte Health is woven into the fabric of our local landscape, with our team members residing, raising their families, and often retiring right here in the communities they cherish. We are on a constant lookout for compassionate and dedicated individuals to join our team. Our diverse array of exciting roles encompasses positions that span multiple hospitals, as well as opportunities situated within a single hospital. Join us as we live out our values in providing exceptional healthcare close to home.

**Position Summary**

The Dietary Support Services Clerk reports to the Team Leader of Food Services. The Dietary Support Service Clerk is responsible for providing administrative support within the operation of the Food Service Department.

**Required**
- Grade 12 education.
- Relevant work experience in food service/clerical administration/purchasing.
- Ability to communicate effectively and exercise professionalism with patients, co-workers, supervisors and other stakeholders (e.g. Public Health and various suppliers).
- Ability to work as a team member and adapt to a fast paced environment.
- Current knowledge and experience in use of computers, fax machines, electronic communications and filing.
- Current knowledge of and experience in Microsoft Office (Word, Excel).
- Ability to learn new software programs when implemented (with required training).
- Strong communication (oral & written) and interpersonal skills.
- Ability to function independently and manage numerous interruptions and concurrent tasks while maintaining a positive disposition.
- A demonstrated respect for privacy and confidentiality.

**Duties**
- Processes reports utilizing computer software including financial programs, submitting all invoices for products received for all locations, using software from Compass Group all within required timelines.
- Inputs payroll entries and adjustments for the Food Service Department in ESP software.
- Performs scheduling duties and call-ins for replacing staff within the department as per each relevant collective agreement(s).
- Participates in and supports department and other meetings (e.g. meeting minutes) within the hospital as required.
- Orders food and other supplies required for the operations within the Food Service Department, meeting supplier timelines and working with supplier staff to ensure deliveries and product needs for the department are met.
- Maintains Quinte Health policies on behalf of the department and assists in promoting quality assurance & safety.
- On occasion, may be asked to assist with patient order entry at the bedside using an electronic hand-held device.
- Maintains confidentiality for all financial and patient information.
- Performs other duties as assigned by management and/or designate.

**Equal Opportunity**

**Physical Demands Analysis**

Strength
- Required Rarely - lifting average 5-10 pounds’ maximum 15 pounds, carrying, pushing/pulling

Mobility
- Required Occasionally - prolonged sitting
- Required Occasionally - standing and walking on hard surfaces, bending/stooping

Dexterity
- Required Often - prolonged fine finger movements
- Required Frequently - gripping/grasping, eye/hand coordination
- Required Briefly - reaching with both hands